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Val Ward Cadillac Inc

Fort Myers, FL

4.8
1,110 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 1,110 reviews

June 20, 2025

ValWard is the ultimate best service I've ever had. That's why I keep going back to buy. Jane & Dave are superior. Miss Dan he was a staple there for sure. More

by LISA@FUSION-WELDING.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Martin
Jun 24, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2025

Awesome customer service. Jane is exceptional. Always explains in detail what needs to be done! More

by nshelton2013
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2025

Jamie is usually my service advisor but was off the day I came in. Karina took great care of me so as always, the service was great. More

by newXT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Martin
Jun 25, 2025 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! Until the next time we meet, take care!

June 20, 2025

Had a little issue with my son and his finance, He was told he was all set with finance and sold his car and then found out he wasn’t. He ended up buying a Tesla instead of a Cadillac More

by angelaandstef
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 20, 2025

Jane is an excellent advisor. Steve the service manager worked to find the best price for my tires. More

by DINIE9016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

June 20, 2025

They are professional,nice easy to talk to. We like them. They do good work. More

by ANGELICACADEMYOFDANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2025 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

June 19, 2025

As always, Val Ward's Service Department took care of my vehicle in a professional manner. It's always a pleasure to deal with Dave McKinney in the Service Department. More

by dfewell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

June 19, 2025

I always get great service thank you! I always get my service done here and am a repeat customer. thank you! More

by capecoralhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2025 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2025

As always, I felt like I was thoroughly taken care of and all my needs were met More

by CAPECORALDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

June 19, 2025

Jamie Martin was courteous and thorough. I was promptly attended to and was taken care at my allotted appointment time. The service was performed quickly and my car was washed beautifully More

by DSSANTACR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
Jun 23, 2025 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

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