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Val Ward Cadillac Inc
Fort Myers, FL
1,110 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,110 reviews
June 14, 2025
Very satisfied with both Jane and Dave for handling my service needs.Very professional and courteous.Thank you so much for keeping me informed during my wait in the lobby. service needs.Very professional and courteous.Thank you so much for keeping me informed during my wait in the lobby. More
by rememberwhen50
Verified Customer
June 14, 2025
After receiving notice of a recall on our 2024 Cadillac LYRIQ we made an appointment through the app. Karina Gomez our service representative was and always has been great to work with. The entire service LYRIQ we made an appointment through the app. Karina Gomez our service representative was and always has been great to work with. The entire service team does great work whenever we need service on our vehicle. More
by lonnie.stephenson69
Employees Worked With
June 14, 2025
Always a pleasant experience coming to Val Ward for my service. Dave MccKinney has been my service advisor since day one and I'm very satisfied with the service I receive. service. Dave MccKinney has been my service advisor since day one and I'm very satisfied with the service I receive. More
by Dave
Employees Worked With
June 13, 2025
awesome service fast and great jose and karina took awesome car of us highly recommend awesome car of us highly recommend More
by MSRACING360
June 13, 2025
I was very pleased with my experience at Val Ward Cadillac. I was provided with a courtesy car to get me to my dialysis appointment while mine was being worked on!! David McKinney was friendly and ea Cadillac. I was provided with a courtesy car to get me to my dialysis appointment while mine was being worked on!! David McKinney was friendly and easy to talk to and really understood my concerns. If I need anything else I will definitely call David at Val Ward Cadillac More
by deslushie
Employees Worked With
June 13, 2025
Phenomenal service and great team took care of me. Highly recommended this Cadillac dealership. Justin was great Highly recommended this Cadillac dealership. Justin was great More
by ERIC@OHIORACK.COM
Employees Worked With
June 13, 2025
Great group of experienced personnel. Dealt with sales associate Charles Leigh. Helped me get to where I wanted to be on a new XT6 with a great price. Dealt with sales associate Charles Leigh. Helped me get to where I wanted to be on a new XT6 with a great price. More
by kramperrin
Employees Worked With
Charles Leigh
June 13, 2025
Val Ward has been servicing my vehicles for over 15 years. I have Always been satisfied!! Excellent customer service years. I have Always been satisfied!! Excellent customer service More
by PAULANDDORISDEVON5
Employees Worked With
June 12, 2025
THEY WERE VERY HELPFUL IN REPAIRING MY CAR FAST AND SATISFACTORY THE PART WAS NOT COVERED BY INSURANCE SO BEING THAT I HAD A DIFFERENT PART OF THE SYSTEM FIXED A COUPLE MONTHS AGO THE SERVICE DEPARTMEN SATISFACTORY THE PART WAS NOT COVERED BY INSURANCE SO BEING THAT I HAD A DIFFERENT PART OF THE SYSTEM FIXED A COUPLE MONTHS AGO THE SERVICE DEPARTMENT TOOK CARE OF IT FOR ME THANKS AGAIN FOR ALL YOUR HELP More
by THEDOG821
Employees Worked With
Jamie Martin
