Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Val Ward Cadillac Inc
Fort Myers, FL
1,153 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,153 reviews
June 19, 2025
As always, I felt like I was thoroughly taken care of and all my needs were met all my needs were met More
by CAPECORALDD
Verified CustomerEmployees Worked With
June 19, 2025
Jamie Martin was courteous and thorough. I was promptly attended to and was taken care at my allotted appointment time. The service was performed quickly and my car was washed beautifully I was promptly attended to and was taken care at my allotted appointment time. The service was performed quickly and my car was washed beautifully! More
by DSSANTACR
Employees Worked With
Jamie Martin
June 19, 2025
As always, Val Ward's Service Department took care of my vehicle in a professional manner. It's always a pleasure to deal with Dave McKinney in the Service Department. vehicle in a professional manner. It's always a pleasure to deal with Dave McKinney in the Service Department. More
by dfewell0
Employees Worked With
June 19, 2025
Best customer service ever! Next day maintenance available. Pick up offered I received a great service in timely manner! Next day maintenance available. Pick up offered I received a great service in timely manner! More
by LIMORENOREALTOR
June 18, 2025
Bill Griffith did an excellent job with my Lyriq. He followed through on a couple changes without any hesitation and was a pleasure to work with! He followed through on a couple changes without any hesitation and was a pleasure to work with! More
by tonypariso
Employees Worked With
Bill Griffith
June 17, 2025
Very good service on replacement battery. No hassle and quick service. Thank you to. Karina. No hassle and quick service. Thank you to. Karina. More
by DALTONPATTERSON1
Employees Worked With
June 16, 2025
Best dealer experience ever! They were easy to work with and didn’t waist our time like others have. Gary was a pleasure to deal with and took great care of us. Negotiations wen They were easy to work with and didn’t waist our time like others have. Gary was a pleasure to deal with and took great care of us. Negotiations went smoothly, fair pricing and a reasonable offer for our trade in. After purchasing many cars both used and new over the years, this is our third vehicle from this dealer and have always been satisfied. I highly recommend using them for your vehicle needs. Thank you! Larry and Jennie More
by mertsew
Employees Worked With
