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Val Ward Cadillac Inc
Fort Myers, FL
1,153 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,153 reviews
June 11, 2025
Best buying experience! No pressure, no waiting around... we were in and out in under 2 hours with a trade! Thank you Gary Pratt, you were awesome! No pressure, no waiting around... we were in and out in under 2 hours with a trade! Thank you Gary Pratt, you were awesome! More
by JULIEREESE2
Verified CustomerEmployees Worked With
June 10, 2025
Very caring and helpful adviser. Takes time to explain issues to make sure your vehicle is safe Takes time to explain issues to make sure your vehicle is safe More
by MADDIEPAT
Employees Worked With
June 08, 2025
Great communication and service from Dave. Fast service and explanation of all work needed to be done. Look forward to next appointment. Fast service and explanation of all work needed to be done. Look forward to next appointment. More
by jeannemarchant
Employees Worked With
June 08, 2025
Prompt, courteous service. Clean waiting area with beverages and snacks. On-time appointment and delivery. Free WiFi and car wash. Clean waiting area with beverages and snacks. On-time appointment and delivery. Free WiFi and car wash. More
by BOLIVER9
Employees Worked With
June 07, 2025
Excellent service, speedy appointment, Dave is so attuned to the way we use our XT4. We are retired and 87 years old so we don't use the car very much. Dave our Advisor is very kind and caring. to the way we use our XT4. We are retired and 87 years old so we don't use the car very much. Dave our Advisor is very kind and caring. More
by Katie F
Employees Worked With
June 07, 2025
Service manager was very friendly and attentive. He knew his business. Service was completed promptly while I waited. Young lady greeting customers was very nice too. He knew his business. Service was completed promptly while I waited. Young lady greeting customers was very nice too. More
by pjpirando
Employees Worked With
Greeter, Jamie Martin
June 07, 2025
Scheduled a routine maintenance appointment online which was very convenient. An outstanding recall and some additional recommended services based on vehicle mileage were also addressed at this time. The was very convenient. An outstanding recall and some additional recommended services based on vehicle mileage were also addressed at this time. The work was performed in a reasonable amount of time while I waited in the customer lounge. Thank you! More
by heffrontj
Employees Worked With
June 07, 2025
Jane in service has always taking good care of me and my car...I am very well pleased going on eight years of service with Val Ward! car...I am very well pleased going on eight years of service with Val Ward! More
by BADGER BEE
Employees Worked With
June 07, 2025
Very knowledgeable about their products and very helpful and friendly. Beautiful facility and very neat and clean. and friendly. Beautiful facility and very neat and clean. More
by bssnook
Employees Worked With
June 07, 2025
Great service department. Excellent customer service was provided to me by the team. Thank you for always providing me with the best customer care experience. Excellent customer service was provided to me by the team. Thank you for always providing me with the best customer care experience. More
by BDOGS2102
Employees Worked With
