Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Val Ward Cadillac Inc
Fort Myers, FL
934 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 934 reviews
September 11, 2024
They are reliable, honest, and operate with integrity. Karina and Steve always take the time to answer any questions I may have, and provide me with all the options available. "Thank-you" for all the time Karina and Steve always take the time to answer any questions I may have, and provide me with all the options available. "Thank-you" for all the times your company has demonstrated it's willingness to do things the "right way", and in a manner that keeps the consideration of the customer in mind. It is a pleasure to do business when you feel as though the people you are conducting business with are looking out for your vehicle and your best interest. More
by Tia Viola
Verified Customer
September 11, 2024
Sam was great. He took the time to answer all of our questions and never made us feel like he was in any hurry. We are very pleased with the whole experience. He took the time to answer all of our questions and never made us feel like he was in any hurry. We are very pleased with the whole experience. More
by BRENDA25
Employees Worked With
September 11, 2024
I like taking my car to Val Ward for service. First, I get excellent service from Jane, the Service Tech, Val Ward understands that things are expensive and look for available discounts to help e First, I get excellent service from Jane, the Service Tech, Val Ward understands that things are expensive and look for available discounts to help ease the cost, and my car is fixed right the first time. I have not had to return it due to an improper repair. I trust Val Ward to diagnose the fault and repair it correctly. More
by sailtosteam
Employees Worked With
September 11, 2024
The people at Val Ward are friendly, efficient, and caring about your vehicle, the waiting area was very clean and offered snacks and drinks while waiting. Keep up the great work caring about your vehicle, the waiting area was very clean and offered snacks and drinks while waiting. Keep up the great work More
by anvanchick
September 11, 2024
Both myself and my car were well taken care of. I absolutely loved the over and above service. David was particularly attentive and treated me like.family. Employee interactions were great I absolutely loved the over and above service. David was particularly attentive and treated me like.family. Employee interactions were great More
by PAULAHOGSTEN
September 09, 2024
Love all the people at Val Ward! They always treat me like family! Fred Walters took great care of me. Jose Villar made sure I left happy. All around best place to shop for a new car They always treat me like family! Fred Walters took great care of me. Jose Villar made sure I left happy. All around best place to shop for a new car! More
by DJSHOWTIME12
September 09, 2024
Val Ward has and always will be my dealership. Expert sales staff. Every experience has been wonderful. Expert sales staff. Every experience has been wonderful. More
by artfaux1960
Employees Worked With
September 08, 2024
Great service as always. Appreciated the pick up snd drop off. And updates. Thank you. Appreciated the pick up snd drop off. And updates. Thank you. More
by CATHERINETURNER
Employees Worked With
September 07, 2024
Very friendly and caring about me and the cadillac and service and very quick in telling you what needs to be done. EXCELLENT!! service and very quick in telling you what needs to be done. EXCELLENT!! More
by dianejenkins59
Employees Worked With
