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Val Ward Cadillac Inc
Fort Myers, FL
1,055 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,055 reviews
February 07, 2025
Justin Crusel is our go to guy. Just bought our third Cadillac from him. Great sense of humor, makes you feel comfortable and is ALWAYS available for follow up questions/guidance. Just bought our third Cadillac from him. Great sense of humor, makes you feel comfortable and is ALWAYS available for follow up questions/guidance. We have referred him to some of our friends. We have always had great service at Val Ward. Service Dept has always done a great job. Everyone is very nice, always greets you with a smile. Lisa is always so pleasant and walks you through the process so you understand what you just signed before you left. So glad we found Val Ward when we moved to Ft. Myers 12 years ago! You are definitely our go to dealership. More
by RLGrimes
Verified CustomerEmployees Worked With
February 05, 2025
Would have appreciated better follow up regarding my purchase of a 2025 Escalade and the cooler that was listed on the window sticker but not installed in the vehicle. purchase of a 2025 Escalade and the cooler that was listed on the window sticker but not installed in the vehicle. More
by PETER95
Employees Worked With
February 03, 2025
From the moment we checked in until we had our cadillacxt5 repaired the whole experience was great. They got us a Lyft to take us home and brought our car to us when it was done. Highly recommende cadillacxt5 repaired the whole experience was great. They got us a Lyft to take us home and brought our car to us when it was done. Highly recommended. More
by gipper202
Employees Worked With
February 02, 2025
Jane is cool and helpful and sometimes funny. The tv should be set on CNN and not allowed to go to another channel. The tv should be set on CNN and not allowed to go to another channel. More
by BANDBFOR
Employees Worked With
January 31, 2025
Val Ward has an exceptional service department and an incredible service tech Jane Flesh! Jane is always going to make your experience excellent when having your car serviced! incredible service tech Jane Flesh! Jane is always going to make your experience excellent when having your car serviced! More
by STEPHENWOODS1
Employees Worked With
January 30, 2025
We had a great experience with this dealership. We went in to test drive the Lryic and ended up buying a certified used Escalade at a very good price. We traded in our Lexus GX 460 and couldn’t be We went in to test drive the Lryic and ended up buying a certified used Escalade at a very good price. We traded in our Lexus GX 460 and couldn’t be happier, Bill Griffith was so nice and a pleasure to work with. He delivered the car to our home the following day after they put new tires on it and took our trade in with him. He spent an hour with us explaining all the bells and whistles this vehicle comes with and it has a lot of them. I never thought I would own an Escalade but so glad I stopped in to this dealership!! More
by MEMCCALL01
Employees Worked With
Bill Griffith
January 26, 2025
Jane in service takes such great care of you. Thank you so much. Everyone at Val ward is great! Thank you so much. Everyone at Val ward is great! More
by Domcam
Employees Worked With
January 26, 2025
Super service wouldn't go anywhere else Karina makes the visit enjoyable. I wish I could give 25 stars. visit enjoyable. I wish I could give 25 stars. More
by lisab2279
January 24, 2025
Alan, a nice man who helped us make our final decision on the vehicle we wanted. the vehicle we wanted. More
by HEALY.WENDY1
Employees Worked With
