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Val Ward Cadillac Inc

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
1,196 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 1,196 reviews

April 23, 2026

I have had nothing but great experiences with Val Ward Cadillac and their service Department. Jane Flesch is always a pleasure to work with. More

by dcarson6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Val Ward Cadillac Inc responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2026

Thanks…T h a n k s b u y C a d I l l a c More

by HOWIEHANGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Martin
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Apr 25, 2026 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

April 18, 2026

Service department was very responsive. I have not dealt with the sales department other than an inquiry regarding a ct4 blackwing back in December. More

by pjdemetre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sewell
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Apr 23, 2026 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 16, 2026

Chris is great, however having to pay $260+ dollars to just look at my sunroof liner from a diagnostic test that took 15 minutes max, is outrageous and leaves a bad taste!!! More

by jwilsonpga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
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Apr 21, 2026 -

Val Ward Cadillac Inc responded

We appreciate your honest feedback, as we are always looking for ways to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (239) 939-2212 at your earliest convenience to discuss how we can turn this experience into a positive one.

April 15, 2026

Dave your service manager was outstanding he made the experience painless. Steve was very good also More

by LEE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 12, 2026

Highly recommend this dealership! Don Figg helped me with purchasing my car and made the process so easy. 10/10 service from everyone at this dealership! More

by sarajo238
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Figgs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2026 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Feel free to reach out to us if you need anything. Have a wonderful day.

April 11, 2026

Easy to get an appointment. Good work and reliable. Understanding staff and helpful. Easy to find More

by jewelelynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2026 -

Val Ward Cadillac Inc responded

We want all our clients to have a comfortable and stress-free experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 10, 2026

Great customer service from beginning to finish! Eddie was great. Staff very friendly. Love my car! More

by scrappy1829
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie
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Apr 15, 2026 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

April 05, 2026

Stopped by with a few questions…had a vehicle on order in less than an hour. Clean. Simple. Straight forward. Honest. Calls returned. Questions answered. One of the best dealership experiences ever! More

by MJHSJH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2026 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 03, 2026

Very easy online scheduling. Nice and clean service area. Friendly employees. However, I’m still waiting on my GM rewards to show up in my account. More

by mdd914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2026 -

Val Ward Cadillac Inc responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (239) 939-2212 when you have a chance. Thank you, and we look forward to hearing from you.

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