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Val Ward Cadillac Inc

Fort Myers, FL

4.8
1,232 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 1,232 reviews

May 29, 2026

Dave did a fantastic job handle my oil change and got me out within a hour More

by tkgolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2026 -

Val Ward Cadillac Inc responded

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

May 29, 2026

This is a good dealer with even better people on staff. Jane was my advisor, she made sure everything was taken care of. Domas was the mechanic thay worked on my vehicle, spectacular job completed. More

by jasonpisaacson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domas
Jun 03, 2026 -

Val Ward Cadillac Inc responded

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

May 29, 2026

Chris my advisor has helped me several times with my warranty and he has always come through. I did have a problem the first time with the part, but they ordered a new one fixed it. Thank You Chris & St More

by TAPOONIA65
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Sewell 5 Stars
Jun 03, 2026 -

Val Ward Cadillac Inc responded

We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

May 28, 2026

My car was scheduled for an oil change and cabin filter change. I also asked to have the mechanic look for an exhaust leak. They took two days to confirm the exhaust leak and quoted $2100 to “fix” the leak More

by mserafi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jane Flesch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Val Ward Cadillac Inc responded

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (239) 939-2212 when you have a chance. Thank you, and we look forward to hearing from you.

May 25, 2026

Someone damaged our car in a parking lot and needed to be repaired and painted where the damage was. The car looks brand new. The staff at Val Ward were so helpful dealing with the insurance company and ge More

by joeezgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Val Ward Cadillac Inc responded

We are so happy to read such a great review about Val Ward Cadillac, Inc.! Please don't hesitate to reach out if there's anything additional we can do for you.

May 25, 2026

Polie, professional and on time thanks Felix Why does it need to be 15 words? Perhaps it should be just enough to say thanks More

by S512HOOVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix
May 29, 2026 -

Val Ward Cadillac Inc responded

Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 23, 2026

I can’t say enough about how professional Jane Flesch is. She treats each customer with respect and shows that you are an important customer to Val Ward Cadillac. 6 stars to Jane! More

by protectoseal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa in the business crnter
May 27, 2026 -

Val Ward Cadillac Inc responded

We really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2026

Val Ward Cadillac is an exemplary dealer who conducts car buying and trading transactions in a professional and timely manner. Customer satisfaction is the sales teams focus point with the ability to pivot w More

by TONYTELESMANIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2026 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 22, 2026

Excellent service, sales, customer service, staff top notch, in sum, cream of the crop dealership. More

by MEBARNETT110
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Villar
May 25, 2026 -

Val Ward Cadillac Inc responded

We are glad we could help! Feel free to stop by if you ever need any more help.

May 21, 2026

Each employee I dealt with , regardless of their involvement with me went above and beyond in assisting me. JJ and Jose were outstanding and should get employee of month awards. JJ was responsible f More

by jeanfrancis27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JJ. , Jose
May 23, 2026 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!