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Val Ward Cadillac Inc
Fort Myers, FL
1,350 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 9-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,350 reviews
August 21, 2026
Every interaction I have had with Sales, Finance and Service at Val Ward Cadillac has been wonderful. Service at Val Ward Cadillac has been wonderful. More
by ChrisH
Verified Customer
August 20, 2026
Val Ward Cadillac is the best service department in town. Karina provides personalized and efficient care to me whenever I go there. Karina provides personalized and efficient care to me whenever I go there. More
by NSMITH0007
Employees Worked With
August 18, 2026
Patient, kind , and respectful. Took the extra time to get the deal done. It was greatly appreciated. Took the extra time to get the deal done. It was greatly appreciated. More
by jronald820
August 17, 2026
What a great place to buy and get service and they even give Christmas lunch, best place to buy a cadillac........ give Christmas lunch, best place to buy a cadillac........ More
by MILLIEBERKLEY1
August 17, 2026
I am a repeat customer at this dealership amongst other things because of my Service Rep Karina Gomez who always goes above and beyond to do a great job things because of my Service Rep Karina Gomez who always goes above and beyond to do a great job More
by ABREUROSARIO18
Employees Worked With
August 17, 2026
Val Ward Body-Shop is awesome! The service department and employees are great. Jane and Dave always take good care of my car! The service department and employees are great. Jane and Dave always take good care of my car! More
by PATHAY2P
August 16, 2026
I feel your service advisors are very well informed. I had to have a loner car and the process was very simple, again your person in the car loan department was very thorough and quick. I was out in a I had to have a loner car and the process was very simple, again your person in the car loan department was very thorough and quick. I was out in a fewp minutes. More
by fguar101
Employees Worked With
August 14, 2026
My first experience since purchasing my vehicle from a family member... FIVE STAR!. Very easy and stress free process, very impressed. I may not mind getting my oil change so much now!!! family member... FIVE STAR!. Very easy and stress free process, very impressed. I may not mind getting my oil change so much now!!! More
by Tori10
Employees Worked With
August 14, 2026
Service was easily scheduled and convenient. Staff is professional, knowledgeable and courteous. Work was performed as requested. No complaints whatsoever. Staff is professional, knowledgeable and courteous. Work was performed as requested. No complaints whatsoever. More
by NNPBAP
Employees Worked With
August 14, 2026
Slow from arrival at appointment time to getting to see a service representative. I was told on phone, 2 or 3 hours, turned into all day. service representative. I was told on phone, 2 or 3 hours, turned into all day. More
by RICHIED81
Employees Worked With
