Back

Val Ward Cadillac Inc

Fort Myers, FL

4.8
932 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
Contact Dealership

12626 S Tamiami Trl

Fort Myers, FL

33907

Directions

By Type

Showing 932 reviews

April 01, 2025

The dealership was great with inventory. The sales staff (Allan Martin) was personable, knowledge and accommodating. More

by ZMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2025 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

Apr 06, 2025 -

ZMAN responded

would recommend

March 31, 2025

The process was great from start to finish. They had the vehicle I wanted and we were able to put the deal together quick and easy. SO far I love the vehicle and Allan has been very responsive More

by Tiff
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allan Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2025 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2025

Always great service, Jane Flesch has always made the experience less stressful. Repairs are spot on, professional service from everyone. More

by daltric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

March 29, 2025

The service personnel were knowledgeable and professional. I dropped my vehicle off at 5:30 and received a phone call from Karina before noon the next day letting me know what the issue was and More

by LAHRIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2025

Jane is always a delight . .. as is the whole Val Ward team. They listen to your concerns and find solutions. More

by FELICIAK17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2025

Found my contact at the repair department (Bonnie Hamm) was a well informed and articulate lead person to deal with during our repair. She was able to estimate the day we could drop off car and was within More

by DOUG3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie Hamm
Apr 04, 2025 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

March 28, 2025

I was pleased with the service I received plus the Uber transport home and then the car was dropped off after being repaired. The labor was much higher than I thought fair but that was not negotiable and I More

by CHEFHARRIS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Val Ward Cadillac Inc responded

Thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (239) 939-2212 to discuss your concerns, as your satisfaction is of utmost importance to us.

March 27, 2025

Una semana para dar un medio diagnostico. y todavia no tenian todo completo. Demasiado tiempo More

by idolka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karina Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Val Ward Cadillac Inc responded

Good Afternoon Idolka, We are sorry to hear we couldn’t have a timelier repair quote for you! While many simple issues can be diagnosed and repaired on the same day, unfortunately more complex issues such as those with transmissions or electrical wiring can be much more demanding to repair. If you decide to have us proceed with your vehicle repair, it would be our pleasure to do so. We appreciate your visit and hope you have an exceptional weekend!

March 27, 2025

Engine won"t turn off when I stop (ever) I was told there was a lot of reason and I was sent on my way Like A/C The way I drive and possible the battery. Nothing was checked . Nor did they take it for a More

by WHIPPLEINPARADISE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Val Ward Cadillac Inc responded

Hello WhippleInParadise! I spoke with Karina in our service department regarding your vehicle. You should be hearing from her promptly regarding your auto stop-start. I am confident we will have a solution for you shortly. Our Service Manager would be happy to test drive with you personally if he may help. Have a great start to your weekend!

March 27, 2025

Always bring my 2013 CTS Coupe to Val Ward. Great service, especially Jane Frisch I wouldn't trust my car to anyone else except myself More

by scott9fla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2025 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

...
4
...