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Val Ward Cadillac Inc
Fort Myers, FL
1,037 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,037 reviews
June 17, 2025
Very good service on replacement battery. No hassle and quick service. Thank you to. Karina. No hassle and quick service. Thank you to. Karina. More
by DALTONPATTERSON1
Verified CustomerEmployees Worked With
June 17, 2025
Always fantastic service! Bill is the best, it'll be sad to see him retire. Good luck in your retirement! Bill is the best, it'll be sad to see him retire. Good luck in your retirement! More
by al34
Employees Worked With
June 16, 2025
Best dealer experience ever! They were easy to work with and didn’t waist our time like others have. Gary was a pleasure to deal with and took great care of us. Negotiations wen They were easy to work with and didn’t waist our time like others have. Gary was a pleasure to deal with and took great care of us. Negotiations went smoothly, fair pricing and a reasonable offer for our trade in. After purchasing many cars both used and new over the years, this is our third vehicle from this dealer and have always been satisfied. I highly recommend using them for your vehicle needs. Thank you! Larry and Jennie More
by mertsew
Employees Worked With
June 15, 2025
always fantastic service love dealing with Bill. I’m just sorry that he is retiring but will continue my. to buy vehicles, Val Ward this is my 5 Vehicle from them Thank you I’m just sorry that he is retiring but will continue my. to buy vehicles, Val Ward this is my 5 Vehicle from them Thank you More
by DBANKS7
June 15, 2025
Fast service, Jane, the best service adv in town. She call the warranty and solve all my issues She call the warranty and solve all my issues More
by lilogarin1975
Employees Worked With
June 14, 2025
Always a pleasant experience coming to Val Ward for my service. Dave MccKinney has been my service advisor since day one and I'm very satisfied with the service I receive. service. Dave MccKinney has been my service advisor since day one and I'm very satisfied with the service I receive. More
by Dave
Employees Worked With
June 14, 2025
After receiving notice of a recall on our 2024 Cadillac LYRIQ we made an appointment through the app. Karina Gomez our service representative was and always has been great to work with. The entire service LYRIQ we made an appointment through the app. Karina Gomez our service representative was and always has been great to work with. The entire service team does great work whenever we need service on our vehicle. More
by lonnie.stephenson69
Employees Worked With
June 14, 2025
Very satisfied with both Jane and Dave for handling my service needs.Very professional and courteous.Thank you so much for keeping me informed during my wait in the lobby. service needs.Very professional and courteous.Thank you so much for keeping me informed during my wait in the lobby. More
by rememberwhen50
