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Val Ward Cadillac Inc

Fort Myers, FL

4.8
932 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 932 reviews

March 20, 2025

I was in for service on March 14, 2025, for an oil change, a 3-point flush, and my Tire Monitoring System light was on. Those repairs were made, and I left the shop after paying the $637. On my way ho More

by smalcolm918
Service Price Transparency
Workmanship
Recommend Dealer
No
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Val Ward Cadillac Inc responded

Hello smalcolm918. While we strive for perfection in our day to day, occasionally we fail to reach that high bar. Unfortunately, a small seal failure led to the coolant loss that resulted in your return visit. We apologize again for the frustration and for any inconvenience, as it was certainly not our intent. Our Service Manager, Steve Whittaker, would be more than happy to speak with you in greater detail if he may help. We appreciate the kind note about Jane and hope you have a great start to your weekend. Thanks again.

March 20, 2025

Great people to work with in finding a car. Justin took the time to video chat with me on a vehicle I found online at their dealership. We looked over the vehicle together and the only issue we More

by JPAVLAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Crusel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2025

Jamie go's above and bey and to help the customer and does a great job. More

by vidaz28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

March 15, 2025

Val Ward has become our second home for our 2010 Escalade. And no, not for recurring like issues. Val Ward Cadillac is the place to go to get issues resolved, period. While all of the service agent More

by daltric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

March 14, 2025

Todos son muy amables y cordiales atendiendo a los clientes, me siento en familia cuando estoy ahi. More

by havamex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Val Ward Cadillac Inc responded

¡Nos alegra mucho haberle brindado una experiencia tan positiva! Si hay algo más que podamos hacer por usted, no dude en hacérnoslo saber. ¡Estaremos encantados de ayudarle!

March 14, 2025

Julio treats you like you're his only customer. Outstanding sales and service departments. The best dealership in my lifetime experience. More

by Jerry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Val Ward Cadillac Inc responded

Jerry, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 13, 2025

Completely professional from start to finish. Would recommend to anyone looking to buy or lease a Cadillac. More

by mlshuc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Vince
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

March 12, 2025

Love coming to Val Ward! Big thanks to Jim Gedra for always being super helpful! More

by LIVWB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Gedra
Mar 16, 2025 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. Please don't hesitate to reach out if there's anything additional we can do for you.

March 12, 2025

David in service went to bat for me with a warranty program I purchased through Crest Cadillac in Milwaukee. He was able to get the work needed to be done paid for. He went above and beyond. More

by Gigi
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!

March 09, 2025

Strong performance--not cheap--though VERY GOOD! Best, Bill F. LaPlante II Exec. Dir./mediaalliance.com Outdoors & Environment Editor Florida Country & Coast/magazine & podcast More

by THEA1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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