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Val Ward Cadillac Inc
Fort Myers, FL
972 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 972 reviews
January 02, 2024
Great service great communication made my experience review worthy. I had concerns because my new caddy had developed a whistle type of noise and from past car experiences some how the techs can never l review worthy. I had concerns because my new caddy had developed a whistle type of noise and from past car experiences some how the techs can never locate noises. Well Val Ward was able to find where the noise was coming from address it and fix it all within a few hours! More
by dparkeris
Verified Customer
December 31, 2023
Bill Griffin is an excellent Salesman! Every aspect of the dealership is immaculate, top notch and customer oriented. The facility is beautiful and spotless. Bill made the leasing of anoth Every aspect of the dealership is immaculate, top notch and customer oriented. The facility is beautiful and spotless. Bill made the leasing of another car seamless and quick. More
by REVMARIAWILSON
Employees Worked With
December 31, 2023
Enjoyed dealing with Fred Walters. Personable and knowledgeable about product, Appreciated Manager Paul Lombardo assistance in reaching.an equitable deal. Personable and knowledgeable about product, Appreciated Manager Paul Lombardo assistance in reaching.an equitable deal. More
by MK28_9111
Employees Worked With
December 27, 2023
Justin was awesome! Very knowledgeable on questions we had as out of state buyers. We were very happy with our purchase. Very knowledgeable on questions we had as out of state buyers. We were very happy with our purchase. More
by KRYSTIWOODS
Employees Worked With
December 23, 2023
Great service! He was wondering they are professional, get everything ready in timely manner. I am so happy with the Service deserve an increase He was wondering they are professional, get everything ready in timely manner. I am so happy with the Service deserve an increase More
by ELISIANNESTENVIL
Employees Worked With
December 22, 2023
They aĺways address any issùes l may have and take seriously what I tell them about any car problems I bring to them as well as regular service. seriously what I tell them about any car problems I bring to them as well as regular service. More
by BLUEWATERONE
Employees Worked With
December 22, 2023
My service representative Dave McKenney is always very thorough and explains what the service will consist of in advance and explains all the details and service items that were performed upon checkout! thorough and explains what the service will consist of in advance and explains all the details and service items that were performed upon checkout! More
by HERBSTRONG
Employees Worked With
Dave McKenney
December 22, 2023
Needed to contact the manager to get an appointment. My message left for Brandon never responded. Arrived 6 minutes early, Brandon not in office. Waited 14 minutes he arrived. Vehicle was completed in My message left for Brandon never responded. Arrived 6 minutes early, Brandon not in office. Waited 14 minutes he arrived. Vehicle was completed in one hour and it sat for 25 minutes before I was notified. Men’s restroom dirty at 9:30 am, trash was falling out of receptacle. This is NOT what I’ve experienced in the past. More
by BJINGR
Employees Worked With
Brandon Service Department.
