Val Ward Cadillac Inc

Dave your service manager was outstanding he made the experience painless. Steve was very good also experience painless. Steve was very good also More

Highly recommend this dealership! Don Figg helped me with purchasing my car and made the process so easy. 10/10 service from everyone at this dealership! Don Figg helped me with purchasing my car and made the process so easy. 10/10 service from everyone at this dealership! More

Easy to get an appointment. Good work and reliable. Understanding staff and helpful. Easy to find Good work and reliable. Understanding staff and helpful. Easy to find More

Great customer service from beginning to finish! Eddie was great. Staff very friendly. Love my car! Eddie was great. Staff very friendly. Love my car! More

Stopped by with a few questions…had a vehicle on order in less than an hour. Clean. Simple. Straight forward. Honest. Calls returned. Questions answered. One of the best dealership experiences ever! less than an hour. Clean. Simple. Straight forward. Honest. Calls returned. Questions answered. One of the best dealership experiences ever! More

Very easy online scheduling. Nice and clean service area. Friendly employees. However, I’m still waiting on my GM rewards to show up in my account. Nice and clean service area. Friendly employees. However, I’m still waiting on my GM rewards to show up in my account. More

By far the best sales team, service center and you’ll get the best deals made there. the best deals made there. More

Great experience Fred Walters is excellent and a great asset to Val Ward The sales manager Jose is also excellent I brought my car in for service and got a new car because of them asset to Val Ward The sales manager Jose is also excellent I brought my car in for service and got a new car because of them More

I would 100% recommend this service department. While my vehicle was in service I had their loaner which was electric like my vehicle. While I was out of town for work, I went to charge it at a Tes While my vehicle was in service I had their loaner which was electric like my vehicle. While I was out of town for work, I went to charge it at a Tesla charging station. When I plugged in the charger one of the pins broke off inside the vehicle charging port, so I couldn’t charge it and had to take it to another Cadillac dealership Ed Morse on the east coast of FL in Sunrise. While I was there, I called my dealer ship to explain what happened to see what to do with the issue I had. I talked to Steve Whittaker and he was extremely supportive and fully helpful with helping me get the loaner fixed. He talked to the service manager at Ed Morse to see what they could do to get it fixed in a timely manner. Because of his help the vehicle got fixed within a hr. Steve is an extremely professional and caring person who did everything he could to help me and needs to be rewarded with his service. He is the type of person that makes companies better and why people like myself will always go here for service and to purchase vehicles. He went above and beyond what I could ever imagine by anyone in helping me. I will do everything I can on spreading the word how appreciative I am with this service department. Again, Steve Whittaker is a true professional leader and his caring of customers is beyond the best I’ve ever experienced. Thank you very much, Moe Moge More

Always Very good Service @ Val Ward Cadillac. All services met or exceeded my expectations as a customer! All services met or exceeded my expectations as a customer! More