Val Ward Cadillac Inc

Exceptional Great from start to finish . Bill Griffith knew what I wanted and he was helpful in every way . I would recommend him and Val Ward Cadillac to anyone. Great from start to finish . Bill Griffith knew what I wanted and he was helpful in every way . I would recommend him and Val Ward Cadillac to anyone. More

Used car purchase Both lisa in sales and lisa in financing were very efficient and knowledgeable . . I think it is ridiculous that I have to put in a certain number of Both lisa in sales and lisa in financing were very efficient and knowledgeable . . I think it is ridiculous that I have to put in a certain number of words. I would have cancelled this review except they were goid. More

Exceptional Terrific experience. Salesman knowlegable and thorough. Made me feel comfortable. He introduced me to the sales manager, the service manager, and ano Terrific experience. Salesman knowlegable and thorough. Made me feel comfortable. He introduced me to the sales manager, the service manager, and another one of the staff members in the service area. They also were very welcoming. I was given a tutorial on the workings of the automobile, as well. More

totally satifactory in everyway The sales person was professional and accommodating in every step of the car purchase. I would not hesitate to request his assistance for any further The sales person was professional and accommodating in every step of the car purchase. I would not hesitate to request his assistance for any further purchases. More

Service completed as planned--on time for 2014 XTS Sam Stahl did an outstanding job handling the purchase of our new 2017 XTS. He explained all aspects of the new auto and got prep done to fit our sche Sam Stahl did an outstanding job handling the purchase of our new 2017 XTS. He explained all aspects of the new auto and got prep done to fit our schedule. More

Returning customer purchased a new XT5 and left happy. Management and sales staff understood my needs and made sure a returning customer drove out happy. Salesman had good knowledge of the vehicle that I Management and sales staff understood my needs and made sure a returning customer drove out happy. Salesman had good knowledge of the vehicle that I was interested in purchasing. More

Routine maintenance was accomplished with little or no concern on my part as it was in the very capable hands of my service writer Jane.she explained the procedure and al was accomplished with little or no concern on my part as it was in the very capable hands of my service writer Jane.she explained the procedure and all of the work was completed just as she described it would be. More

Exceptional service They were able to get the service completed in a short period of time and yet we were able to get a loaner as well. Thy are always extremely personabl They were able to get the service completed in a short period of time and yet we were able to get a loaner as well. Thy are always extremely personable and eager to please. Also got a great car wash as well...We have continued to buy 2 Cadillac's every couple of years and have never been disappointed in the last 20 years... More

Replace electronics. Well done and properly disgnosed Quick repair and covered by warrenty. Had to wait s short period of time. Csr was slso washed. No serious issues on completion. Grest job. Will rrturn Quick repair and covered by warrenty. Had to wait s short period of time. Csr was slso washed. No serious issues on completion. Grest job. Will rrturn for moreservice More

Finding the mystery problem Following Irma my car wanted to shut off on me for some unapparent reason.Craig and Tony did a good job of correcting what seems to have been the caus Following Irma my car wanted to shut off on me for some unapparent reason.Craig and Tony did a good job of correcting what seems to have been the cause and Brian and Cindy kept me mobile over the days of diagnosis and repair.Good team. More