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Val Ward Cadillac Inc

Fort Myers, FL

Overview
Employees
Reviews
Vehicles
4.8
956 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 956 reviews

September 13, 2023

Jay Seversen was a pleasure to work with as was Pete the sales manager. Both were straight forward with no xxxxxxxx. More

by pvulin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Seversen,Pete
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September 13, 2023

Jamie was wonderful! We will definitely be using Val ward in the future! They were so efficient that got us in and out in Tess than 24 hours More

by CRADAMS1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
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Sep 16, 2023 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!

September 11, 2023

The service for my camaro was fantastic. Oil change took a bit of time however the service center is busy. . Brandon is my adviser I give him an A+ More

by SHILO11160
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Sep 16, 2023 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Sep 16, 2023 -

SHILO11160 responded

Great service department

September 10, 2023

Perfect service. Picked up and returned to my house. Was easy for my busy schedule. More

by mghayes8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr wentz
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Sep 14, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Val Ward Cadillac, Inc.

September 10, 2023

Excellent service and oil changed, and tires rotated in less than an hour. Nice waiting room with coffee and snacks provided. More

by ddjerf1603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David McKinney
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Sep 14, 2023 -

Val Ward Cadillac Inc responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

September 10, 2023

It was a very good experience. Fred Walters was very easy to work with. Knew everything about the cars and answered all my questions. More

by jmusickfla
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t remember her name but girl in the office who accepted check, first initial is L. Was very personal lie and also helpful.
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Sep 14, 2023 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2023

nice people and good service 15 Word Minimum 15 Word Minimum 15 Word Minimum 15 Word Minimum More

by crittengj
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Gedra
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Sep 13, 2023 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 07, 2023

Fred Walters, Julio Marteniz and Paul Lombardo were all exceptional in helping our family lease a new Cadillac. Jane in service is always very helpful when we need our car serviced. I highly recommend Val More

by kkouril
Recommend Dealer
Yes
Employees Worked With
Fred Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2023 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! Thanks again for the recommendation, and have an amazing day!

September 06, 2023

Tire issue with our 2023 XT5. Display in car indicated passenger side rear was low on pressure. Took car in for service. Tech indicated passenger side rear was not accurate. I More

by mjyates3
Recommend Dealer
Yes
Employees Worked With
Bill Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2023 -

Val Ward Cadillac Inc responded

Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (239) 939-2212 at your earliest convenience to discuss how we can turn this experience into a positive one.

September 06, 2023

very helpful. answered all questions. friendly & professional & accommodating. Travel further now to use this dealership. satisfied. More

by JOHNSL408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug service department
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Sep 11, 2023 -

Val Ward Cadillac Inc responded

Thank you for choosing Val Ward Cadillac, Inc. as your first choice for all your automotive needs! We can't wait to see you again, have a great day.

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