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Val Ward Cadillac Inc

Fort Myers, FL

4.8
1,040 Reviews
Val Ward Cadillac is a 3rd generation, family-owned business. For over 55 years we have sought to exceed the expectations of our Southwest Florida clientele. We are your Fort Myers Cadillac dealership with one of the largest selections of new, certified, and pre-owned Cadillac inventory in Southwest Florida. Whether you are looking for a Cadillac XT4, XT5, or XT6 crossover near Naples, a CT4, CT5, or CT6 luxury sedan in Cape Coral, an Escalade in Marco Island or an SRX in Bonita Springs, you will find a plethora of available colors, trim packages, and models ready for your inspection. Let our 8-time Cadillac Dealer of the Year show you how exceptional your luxury buying experience can be.
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12626 S Tamiami Trl

Fort Myers, FL

33907

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Showing 1,040 reviews

June 08, 2025

Prompt, courteous service. Clean waiting area with beverages and snacks. On-time appointment and delivery. Free WiFi and car wash. More

by BOLIVER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2025

Excellent service, speedy appointment, Dave is so attuned to the way we use our XT4. We are retired and 87 years old so we don't use the car very much. Dave our Advisor is very kind and caring. More

by Katie F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Val Ward Cadillac Inc responded

Katie, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2025

Service manager was very friendly and attentive. He knew his business. Service was completed promptly while I waited. Young lady greeting customers was very nice too. More

by pjpirando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greeter, Jamie Martin
Jun 11, 2025 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2025

Scheduled a routine maintenance appointment online which was very convenient. An outstanding recall and some additional recommended services based on vehicle mileage were also addressed at this time. The More

by heffrontj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2025

Jane in service has always taking good care of me and my car...I am very well pleased going on eight years of service with Val Ward! More

by BADGER BEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2025

Very knowledgeable about their products and very helpful and friendly. Beautiful facility and very neat and clean. More

by bssnook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2025

Great service department. Excellent customer service was provided to me by the team. Thank you for always providing me with the best customer care experience. More

by BDOGS2102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 07, 2025

Personnel very accommodating; Service fast and efficient; left car in excellent condition; KARINA was excellent More

by jflaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WHOEVER WORKED ON CAR: EXCELLENT
Jun 11, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2025

Professional fast service, Jamie is always excellent and has goes above and beyond I would recommend him to anyone! More

by BLACK118336
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Martin
Jun 11, 2025 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

June 06, 2025

Appreciated the appearance, actions and attitude of the staff at this dealership. We were treated with kindness and respect. We told them what we wanted and they delivered it! More

by DARHOPE98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2025 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! Feel free to reach out to us if you need anything. Have a wonderful day.

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