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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
689 Reviews

689 Reviews of Val Ward Cadillac Inc - Service Center

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July 11, 2025

They were waiting for me, took care of me immediately, and answered all my questions. Also gave me a loaner while they fixed my car More

by giovantage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

They did good in advising the issue was a low battery, if problem persists they will exchange battery in the field. Thank you very much More

by AWOLFSDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!

July 06, 2025

Always a pleasure to take my vehicle to Val Ward. My service co-ordinator Dave McKinney makes sure I get full service and my car is ready when expected. Also enjoy visiting the showroom and seeing More

by MAGGIEKYLEP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with Dave! Feel free to reach out to us if you need anything. Have a wonderful day.

July 05, 2025

I was told to come right away when I called to say my tire needed air. What a relief! Tires were replaced and my car was serviced at the same time. I’m so grateful to be treated so well on the spur of th More

by EILEENB195
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2025 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2025

Fast and great quality service any time we are there. They take care about everything and go above and beyond More

by Markus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Iribar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Weidner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Val Ward Cadillac Inc responded

Markus, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.

July 05, 2025

Best dealership to work with! They provide a friendly and professional experience from sales to service department. More

by ENOSTRAND82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

July 04, 2025

Professional, timely and fair. Really a good experience across multiple visits for service . A pleasure to recommend . More

by stonericharda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 04, 2025

My experiences with Val Ward Cadillac have always been first class! I highly recommend them for purchase and service. More

by THALL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Val Ward Cadillac Inc responded

We are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 03, 2025

It's always a pleasure and easy to wait in a super comfortable lounge. Thank you! More

by Jo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

July 02, 2025

This facility came as a referral from a friend. Body work was great. No complaints. More

by JUANITAAGARCIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jul 04, 2025 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We hope to see you soon!

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