Val Ward Cadillac Inc - Service Center

Very pleasant experience, professional folks doing good work taking care of the customer. It was definitely a Cadilac experience. work taking care of the customer. It was definitely a Cadilac experience. More

Always very knowledgeable and professional. Dave service manager is top quality. Even when you’re really busy, they made things move well. Dave service manager is top quality. Even when you’re really busy, they made things move well. More

I couldn’t be more happier with Jaime. An absolute class act! Thank you for my my first experience great! An absolute class act! Thank you for my my first experience great! More

This place is great. The service area is spotless and well-maintained. The people are friendly and professional. They take care of your service needs quickly and efficien The service area is spotless and well-maintained. The people are friendly and professional. They take care of your service needs quickly and efficiently, and do not waste your time. I highly recommend this dealership service department. More

Prices to high for example 170. 00 for a new cabin air filter a 10 minute job and a 30.00 part 00 for a new cabin air filter a 10 minute job and a 30.00 part More

Great staff - service and sales. They are spot on handling service issues. They have earned my loyalty. They are spot on handling service issues. They have earned my loyalty. More

Fast and to the point, service rep told me exactly what I needed.. thank you needed.. thank you More

Highly recommend Val Ward Cadillac for all your Caddy needs! The customer service here is consistently top notch. The entire team is friendly, welcoming, professional, and always accommodating. Jane and needs! The customer service here is consistently top notch. The entire team is friendly, welcoming, professional, and always accommodating. Jane and Jamie in the service department are exceptionally knowledgeable and always go above and beyond to ensure customer satisfaction. The sales department is equally impressive - they go out of their way to make sure you’re happy with your purchase! Val Ward also offers a wide selection of new and quality pre owned cars to choose from, making it easy to find the right fit. There’s a reason Val Ward has been rated ‘Dealer of the Year’ for 8+ years! Every visit is an exceptional experience that sets them apart, 10/10 rating! More

All things we need are done here. Thank you for the good oil change experience there Thank you for the good oil change experience there More

I had a 2012, 2019 and now a 2024 Escalade. The first two were serviced by Devoe and I was a little hesitant to swith to Val Ward becuase of the 30 mile difference in my drive. I am VERY glad I The first two were serviced by Devoe and I was a little hesitant to swith to Val Ward becuase of the 30 mile difference in my drive. I am VERY glad I did. Val Ward welcomed me on a Saturday for an emergency visit (tire change). Karina and everyone I interacted with were excellent and made me feel welcome. I was in and out in an hour! I could not be more pleased. More