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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
603 Reviews

603 Reviews of Val Ward Cadillac Inc - Service Center

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April 10, 2024

Jane is always so helpful and the service team as well along with the knowledgeable and experienced. It shows More

by EPI074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Val Ward Cadillac Inc responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 08, 2024

I always receive very good service. Courteous, friendly, without undue delay, comfortable waiting room, professional. More

by nayrec@msn.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to see you soon!

April 07, 2024

Appointment made easily and service done in good time and waiting area pleasant and comfortable. I was disappointed I wasn’t told when I made appointment that if I pay by check or cash but with credit car More

by HULLLINDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Martin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2024 -

Val Ward Cadillac Inc responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please contact us at (239) 939-2212 when you have an opportunity, and we will be more than happy to try and turn your experience around.

April 01, 2024

Great service I had questions on how to use safety features and they got someone to go over everything with me More

by LINDA_DASILVA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Val Ward Cadillac Inc responded

Linda, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2024

Great service wonderful staff very attentive clean place I will recommend to stop by do your service check with Jamie More

by gomez112863
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Val Ward Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2024

Service department is fast and friendly. Jane is the best service person I have ever dealt with. More

by tghaack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2024 -

Val Ward Cadillac Inc responded

Thank you so much for your positive comments about Val Ward Cadillac, Inc.! We look forward to your next visit! Take care!

March 31, 2024

I was treated promptly with respect. Jamie is a good communicator and will be honest with you. Sometimes he can come across a little aggressive but he is a very passionate individual. More

by Icanrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Val Ward Cadillac Inc responded

We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Apr 16, 2025 -

Icanrace responded

Service is top notch!

March 29, 2024

Very knowledgeable and offered a great deal of options for an older car. Also provided recommendations on where to get parts. More

by MITSCM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Lentz
Apr 01, 2024 -

Val Ward Cadillac Inc responded

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 25, 2024

The entire process went extremely smooth, from placing the order, to taking delivery. The salesman worked with me start to finish. Nice job everyone!! More

by FATBOYRIEG
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Lentz
Mar 28, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

March 25, 2024

Fantastic job. My truck is sexy again! They did everything I needed them to do. More

by KJSWISH1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie Hamm
Mar 28, 2024 -

Val Ward Cadillac Inc responded

We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

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