Val Ward Cadillac Inc - Service Center

Val Ward has become our second home for our 2010 Escalade. And no, not for recurring like issues. Val Ward Cadillac is the place to go to get issues resolved, period. While all of the service agent Escalade. And no, not for recurring like issues. Val Ward Cadillac is the place to go to get issues resolved, period. While all of the service agents at Val Ward Cadillac are equally worthy of great praise and recognition I would be remiss for not stating the constant extra efforts put forth by one Jane Flesch. Jane is always courteous, understanding and most of all helpful to your situation. If the issue can be fixed, Jane will get it solved and in a timely minor. Val Ward Cadillac can be proud of their service department, from the person who loggis your vehicle in to the person who hands you the keys when you pick it up. Kudos to the Val Ward Service Crew and to Val Ward Cadillac for recognizing the importance of a fine service center. More

Todos son muy amables y cordiales atendiendo a los clientes, me siento en familia cuando estoy ahi. clientes, me siento en familia cuando estoy ahi. More

Love coming to Val Ward! Big thanks to Jim Gedra for always being super helpful! Big thanks to Jim Gedra for always being super helpful! More

David in service went to bat for me with a warranty program I purchased through Crest Cadillac in Milwaukee. He was able to get the work needed to be done paid for. He went above and beyond. program I purchased through Crest Cadillac in Milwaukee. He was able to get the work needed to be done paid for. He went above and beyond. More

Strong performance--not cheap--though VERY GOOD! Best, Bill F. LaPlante II Exec. Dir./mediaalliance.com Outdoors & Environment Editor Florida Country & Coast/magazine & podcast Best, Bill F. LaPlante II Exec. Dir./mediaalliance.com Outdoors & Environment Editor Florida Country & Coast/magazine & podcast More

I was happy with the personal and enjoyed a great experience with everything that deals with my car experience with everything that deals with my car More

Dave is always available and he is very efficient in helping.. I can always count on him. helping.. I can always count on him. More

Nice lounge. The vehicle came in with a check engine light which came on enroute the dealer and not part of the service appointment but they were able to that pr The vehicle came in with a check engine light which came on enroute the dealer and not part of the service appointment but they were able to that problem in short order with a replacement part on inventory. More

Dave McKinney went above and beyond to get my service completed within a very narrow time frame. Dave is to be commended for being a very knowledgeable service manager! completed within a very narrow time frame. Dave is to be commended for being a very knowledgeable service manager! More

Mike, the assistant manager was professional and followed through with all of my needs as quickly as possible. He is an Excellant employee. through with all of my needs as quickly as possible. He is an Excellant employee. More