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Val Ward Cadillac Inc - Service Center

Fort Myers, FL

4.7
691 Reviews
Call Service Center (239) 939-2212

691 Reviews of Val Ward Cadillac Inc - Service Center

Sort by
June 19, 2025

Best customer service ever! Next day maintenance available. Pick up offered I received a great service in timely manner! More

by LIMORENOREALTOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Martin
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Jun 21, 2025 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2025

Jamie was the friendliest advisor I have ever had. He even kept me in the loop the entire time :) Pretty good advisor A+ More

by Icanrace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
Report | Print
Jun 21, 2025 -

Val Ward Cadillac Inc responded

Thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2025

I always get great service thank you! I always get my service done here and am a repeat customer. thank you! More

by capecoralhomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2025 -

Val Ward Cadillac Inc responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2025

As always, I felt like I was thoroughly taken care of and all my needs were met More

by CAPECORALDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

June 19, 2025

As always, Val Ward's Service Department took care of my vehicle in a professional manner. It's always a pleasure to deal with Dave McKinney in the Service Department. More

by dfewell0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Val Ward Cadillac Inc responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!

June 19, 2025

Jamie Martin was courteous and thorough. I was promptly attended to and was taken care at my allotted appointment time. The service was performed quickly and my car was washed beautifully More

by DSSANTACR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Martin
Report | Print
Jun 23, 2025 -

Val Ward Cadillac Inc responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2025

Very good service on replacement battery. No hassle and quick service. Thank you to. Karina. More

by DALTONPATTERSON1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2025

always fantastic service love dealing with Bill. I’m just sorry that he is retiring but will continue my. to buy vehicles, Val Ward this is my 5 Vehicle from them Thank you More

by DBANKS7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
bill , Bill Griffith, Jamie Martin
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Jun 18, 2025 -

Val Ward Cadillac Inc responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 15, 2025

Fast service, Jane, the best service adv in town. She call the warranty and solve all my issues More

by lilogarin1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jane Flesch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Val Ward Cadillac Inc responded

We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2025

Always a pleasant experience coming to Val Ward for my service. Dave MccKinney has been my service advisor since day one and I'm very satisfied with the service I receive. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2025 -

Val Ward Cadillac Inc responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

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