
Valley Honda
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
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Showing 11,758 reviews
Allen was outstanding. I flip flopped on 4 different cars, and he stayed cool and calm all the while. Helped me pick the perfect car based on need. No up selling with him. Would've loved the higher pric cars, and he stayed cool and calm all the while. Helped me pick the perfect car based on need. No up selling with him. Would've loved the higher priced car... but he got me what I needed not what I wanted to save me money. He even drove to Yorkville to pick me up for the final paperwork. Highly recommend him. More
Alan was awesome! He was extremely helpful and friendly. He went out of his way to secure the vehicle that we wanted and to make our time at the dealership short and efficient. Call Alan if you are interest He went out of his way to secure the vehicle that we wanted and to make our time at the dealership short and efficient. Call Alan if you are interested in a Honda! More
What an impressive dealership! I was taken back by the state-of-art facilities and vastness of the whole shop. Allan took me on a tour and the service/detail area looked like Santa's workshop with everyo state-of-art facilities and vastness of the whole shop. Allan took me on a tour and the service/detail area looked like Santa's workshop with everyone scurrying around. Waiting area was awesome and good coffee! Drove an hour to look at a car Allan had quoted over the internet. He was very honest in the description and helpful on the test drive. Negotiations didn't get completed that day but Allan continued to work on the deal and called me the next morning to say he was able to get my offer approved. I went right over and purchased the car and when I got there, they were detailing it again!! Will be back for my next car there too! Gave the dealership kudos for not lying about the vehicle just to get me up there to look at it and there was no pressure to buy. More
My experience at Valley Honda was incredible. I read some of the reviews before traveling the hour and fifteen minute drive from my home, and it was totally worth it. A few days prior I had test driven a veh of the reviews before traveling the hour and fifteen minute drive from my home, and it was totally worth it. A few days prior I had test driven a vehicle at another dealership and had been pressed in everyway possible to purchase a car I wasn't sure I even liked. That was their mistake, pressing me to do something I was unsure of. However, Allan was nothing like that. He was extremely hands off and helpful without making you feel bad. I had every intention of being a jerk to his guy (given my recent car dealer experience) as a defense, but the opposite happened. Allan's open friendliness put me at ease. And the facilities at Valley Honda are incredible. I've never seen such a well equipped dealership. I plan on visiting them to service my Accord, even with such a long drive. The only downside to my visit was at the end when I took my vehicle to leave they only filled up my car with a little over a quarter tank of gas. Allan informed me that this was because it was used. I was disappointed by this because the last used car I bought was from a luxury dealer and they filled it up all the way. In a time when gas is through the roof I think this is important. Nevertheless this was a wonderful experience and the value and freidndless left me with a feeling of success as I drove away. UPDATE: Barely two hours after writing this review I received a call from Valley Honda apologizing for not making me 100% satisfied. They had a fuel compensation check sent to me right away. This is something I asked for but they want above and beyond to make me happy, even after I had left the dealership. I am so pleased and impressed that they not only pay attention to their reviews and take them seriously, but they also reach out to you after you've left. Many dealers would lock the door behind you. Thanks to all at Valley Honda for making my car buying experience 100% great! More
I've bought two cars from Nick and both experiences were excellent. He's attentive, friendly, and knows his business! As for the dealership, great energy and very modern. Thanks, Nick and team!! were excellent. He's attentive, friendly, and knows his business! As for the dealership, great energy and very modern. Thanks, Nick and team!! More
I was recently in the market to buy either a new Civic or Corolla. The two cars have very similar reviews and since I couldn't make a decision, I thought I would purchase the car with the lowest price. Lik Corolla. The two cars have very similar reviews and since I couldn't make a decision, I thought I would purchase the car with the lowest price. Like most people who purchase new cars, I was able to do all of my negotiating online or on the telephone. I worked with Jeremy from Valley Honda. He gave me his very best price the first time. Just to make sure, I contacted many other Honda and Toyota dealers in the area, and they all thought the price was too low to be true. No one would consider matching the price. I made no further counter offers with Jeremy as I was convinced I was getting the best deal that I could. When I actually arrived at Valley Honda to purchase my new Civic, there was no bait and switch. Buying my new Civic couldn't have been easier. Jeremy was great to work with. He is not the stereotypical sleazy car salesman. He is just an honest family man with a strong work ethic. By the way, now is a very good time to buy a 2013 Civic. The new car I bought was nearly the same price as a 2 year old Civic on the used car lot, and my car has blue tooth and a back up camera which came as standard features. More
Working with Alicia was a pleasure. She understands her business, spoke with clarity and knowledge when describing the product and was most helpful in expediting the purchase. business, spoke with clarity and knowledge when describing the product and was most helpful in expediting the purchase. More
You know that feeling you get when you meet someone who seems like he wants to be your best friend but really only wants you to buy something? That is how I felt about this dealership. It kind of reminds seems like he wants to be your best friend but really only wants you to buy something? That is how I felt about this dealership. It kind of reminds me of timeshare salesmen, as soon as you don't do what they say, you are of no use to them. If that's what you are looking for, by all means go to Valley Honda, but if not, I would avoid this place. I definitely will not be going back. UPDATE: After posting my review I received a phone call from Bob, the owner of the dealership. He was very apologetic and wanted to know what went wrong so he could make things better in the future. He seemed very sincere and I honestly believe he was upset with how we were treated. I would be willing to give Valley Honda another chance. More
I have purchased two Hondas at this dealership and have yet to be disappointed by anything. They had a great choice of vehicles and I got a great deal on my trade in. Nick Theodor is a great sales person yet to be disappointed by anything. They had a great choice of vehicles and I got a great deal on my trade in. Nick Theodor is a great sales person and very trustworthy. He guided us through the car buying process with ease. If you like Honda's and want a new one, get it from this dealership. Plus they have good coffee and free Wi-fi. More
This was my second wonderful experience with Valley Honda. Joe B. was attentive and provided excellent customer service. My dealings were fair, and the process was efficiently run. The vehicles are Honda. Joe B. was attentive and provided excellent customer service. My dealings were fair, and the process was efficiently run. The vehicles are well-made and chock full of safety features. Thanks Joe and Valley Honda for another great experience! More