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Valley Honda

Aurora, IL

5.0
11,755 Reviews
Valley Honda is the Illinois' largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer. Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 16 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country. Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.
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4173 Ogden Ave

Aurora, IL

60504

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Showing 11,755 reviews

October 30, 2012

Dwan provided a hastle-free experience for us, as we test drove a CR-V. He explained the vehicle's features and made us feel comfortable with the vehicle. He provided us a vehicle pamphlet and later that d More

by doug.dalpini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
October 30, 2012

****Updated 01/07/2013**** I wrote the below review ****Updated 01/07/2013**** I wrote the below review shortly after I purchased the used car from Valley Honda. At the time of purchase I was told the More

by dastone16
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David A Stone, Joe Barsalona
October 30, 2012

I have now bought my 2nd car from Nick Theodor. The experience is pain free - plain and simple. You can tell that Nick is working for you from the start and asks the right questions to help him underst More

by jyoungren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 26, 2012

We found a used Crosstour online at Valley Honda, but being almost 200 miles away, we were hesitant about making the journey to view the car, especially since there were no photos of the vehicle on their More

by piccolopower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Courtney
October 25, 2012

Dealing with Valley Honda and in particular, Sales Person Dealing with Valley Honda and in particular, Sales Person Nick Theodor was great. Nick did everything possible to make me feel comfortable and mak More

by Carl Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nick Theodor
October 24, 2012

Went in today to buy/lease by first new car, Brian walked us through the whole process in a fast efficient way, really he made buying a car as painless as possible. Brian made me and my mom feel welcome, and More

by crodrigo92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Roman
October 21, 2012

This is the third time we have purchased from Valley Honda. We found them to be friendly courteous and professional. Their service department is excellent. We have dealt with Nick Theodor for all thre More

by Corky and Sue Menees
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
October 21, 2012

Both Joe and Jab were absolutely helpful and commendable throughout the process from sending me emails and giving me calls to working with their financing department and getting my new car delivered. The te More

by anicianavarro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Barsalona
October 19, 2012

We had a terrible experience with one of the sales manager who didn't want to put in 5 secs in the deal. He basically told us that either its his price or we can get lost. We went and bought a new Hon More

by Anusree
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Frank
Oct 19, 2012 -

Valley Honda responded

Dear Anusree, I want to apologize that we did not serve you well here at Valley Honda. My name is Bob Navarre and I am the owner of Valley. I deeply apologize that one of our people was abrupt with you and did not express a desire to serve you with you Honda purchase. Thank you for taking the time to provide this feedback. I noted from your comment that you have already purchased a Honda elsewhere, however, if there is anything I can do to regain your trust and confidence in my dealership, please let me know. Sincerely, Bob Navarre Owner Valley Honda

October 15, 2012

Nick Theodor worked with us to get not only 1 car, but 2 cars. He was incredibly helpful, friendly, and professional. I would recommend him to anyone and will definitely be back to see him in the future! More

by makanelee1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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