
Valley Honda
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
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Dwan provided a hastle-free experience for us, as we test drove a CR-V. He explained the vehicle's features and made us feel comfortable with the vehicle. He provided us a vehicle pamphlet and later that d drove a CR-V. He explained the vehicle's features and made us feel comfortable with the vehicle. He provided us a vehicle pamphlet and later that day a competitive quote. We considered other dealerships, but chose this one due to such a good first impression. I was not disappointed when I later came in to purchase our new vehicle. Mario took the time to explain the inventory and all purchase options. Although Valley did not have the Black CR-V LX we wanted, he offered to find one for us. As time was even more important than the color, we went for an upgrade to the AWD model. Valley offered an equally competitive price for this model. The paperwork and purchase went smoothly and I gladly drove off in a great new SUV. I gladly surprise my wife, who thought we'd have to wait a few days for her dream vehicle. YEA! More
****Updated 01/07/2013**** I wrote the below review ****Updated 01/07/2013**** I wrote the below review shortly after I purchased the used car from Valley Honda. At the time of purchase I was told the ****Updated 01/07/2013**** I wrote the below review shortly after I purchased the used car from Valley Honda. At the time of purchase I was told the car had new tires. I was shown the bill by Joe and Manny that new tires had been put on the car. Before I had the new plates installed I noticed that one of the front tires was leaking and upon further inspection both front tires were badly dry rotted. Upon going back to speak with Joe about the tires we found that the bill was not for new tires, but rather just rebalancing. Seemed like an honest error - I had hoped that this would be quickly resolved but I am still waiting for the rotted and leaking tires to be replaced. As you can read below I was happy with the initial transaction, but am having second thoughts about going here again. It is like pulling teeth to get this error corrected and I feel like they are just waiting in out until I give up. ***Written October 30th*** I returned to Valley Honda to find a used Honda Accord or similar vehicle after a total loss accident. Joe Barsalona was very helpful in comparing different vehicles. I felt no pressure from Joe to move above my price range or him stearing me into a new car as I have in other dealerships. I also appreciated Valley Honda and Joe providing flexibility while I was waiting for my insurance check for my replacement car. I have recommended Joe to several friends and in the future when I need another vehicle I will undoubtedly return and ask for Joe. More
I have now bought my 2nd car from Nick Theodor. The experience is pain free - plain and simple. You can tell that Nick is working for you from the start and asks the right questions to help him underst experience is pain free - plain and simple. You can tell that Nick is working for you from the start and asks the right questions to help him understand your needs as a car buyer. This understanding, combined with his 'no-nonsense' attitude toward the process, fosters an open and honest relationship between seller and buyer. I would recommend Valley Honda as the best dealership around and Nick is the perfect example of why that is. More
We found a used Crosstour online at Valley Honda, but being almost 200 miles away, we were hesitant about making the journey to view the car, especially since there were no photos of the vehicle on their being almost 200 miles away, we were hesitant about making the journey to view the car, especially since there were no photos of the vehicle on their website at that time. After initially contacting the dealership, I spoke with Mario at length about the condition of the vehicle, and he went out of his way to take photos with his phone and sent them via e-mail promptly. He also assured us that they would hold the car until we arrived. Since we live out of state, and over three hours away, this was the deciding factor in visiting the dealership. After we arrived, we test drove the vehicle and ultimately purchased the car. During the entire process, Mario was attentive and accommodating - going above and beyond in fulfilling our needs. He is a personable and likable young man, and is an asset to the dealership. More
Dealing with Valley Honda and in particular, Sales Person Dealing with Valley Honda and in particular, Sales Person Nick Theodor was great. Nick did everything possible to make me feel comfortable and mak Dealing with Valley Honda and in particular, Sales Person Nick Theodor was great. Nick did everything possible to make me feel comfortable and make sure the vehicle was in top condition and acceptable by me. He truly wanted a happy and satisfied customer and he made sure that I was. I bought a great used vehicle for a great price. Nicks friendliness,knowledge and honesty come across immediatly and really put the customer {me} at ease. The dealership on the whole is a great experience also. From the time we walked through the door an were greeted by the receptionist til we met with Nick, the staff was makeing every effort to make us comfortable. We were served tea while the vehicle was being located and prepared for our test drive and made comfortble while it was a short wait. Beautiful building inside,classy and modern. A great experiance and would and have reccomended this dealership and salesperson. More
Went in today to buy/lease by first new car, Brian walked us through the whole process in a fast efficient way, really he made buying a car as painless as possible. Brian made me and my mom feel welcome, and us through the whole process in a fast efficient way, really he made buying a car as painless as possible. Brian made me and my mom feel welcome, and gave me what I wanted and did not over sale anything to us as other dealerships do. The environment of the dealership has a real nice modern look with a nice lobby and a nice waiting area with complementary coffee and snacks, several seats, computers are also available for you and the kids, laptops also are free to borrow also. Everyone at the business was just friendly, it was just all in all a great first experience buying a new car. Valley Honda has a new lifetime costumer, thanks Brian I appreciate all your help!!! More
This is the third time we have purchased from Valley Honda. We found them to be friendly courteous and professional. Their service department is excellent. We have dealt with Nick Theodor for all thre Honda. We found them to be friendly courteous and professional. Their service department is excellent. We have dealt with Nick Theodor for all three purchases and found him to be extremely courteous and knowledgeable. We were impressed with the speed of his reply to emails and even after we purchased our car he continued to answer questions promptly. If you are in the market for a Honda you won't be disappointed with Nick. He is very easy to talk to and represents the best of Valley Honda. More
Both Joe and Jab were absolutely helpful and commendable throughout the process from sending me emails and giving me calls to working with their financing department and getting my new car delivered. The te throughout the process from sending me emails and giving me calls to working with their financing department and getting my new car delivered. The test drive together with Jab's description of all the standards and options made me decide to buy the car. Joe delivered the new car. He showed and explained to me how everything works especially the dashboard and the use of the blue tooth. The whole experience was so smooth with these 2 gentlemen. This is my 13th car and so far I call this my best time spent in a dealership. Now I am just waiting for their call for the wheel locks and splash guards installed. The parts are being ordered they said. Thank you very much Joe Barsalona and Jab Rahman! More
We had a terrible experience with one of the sales manager who didn't want to put in 5 secs in the deal. He basically told us that either its his price or we can get lost. We went and bought a new Hon manager who didn't want to put in 5 secs in the deal. He basically told us that either its his price or we can get lost. We went and bought a new Honda odyssey within an hour from a different and friendlier dealer More
Nick Theodor worked with us to get not only 1 car, but 2 cars. He was incredibly helpful, friendly, and professional. I would recommend him to anyone and will definitely be back to see him in the future! cars. He was incredibly helpful, friendly, and professional. I would recommend him to anyone and will definitely be back to see him in the future! More