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Valley Honda

Aurora, IL

5.0
11,709 Reviews
Valley Honda is the Illinois' largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer. Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 16 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country. Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.
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4173 Ogden Ave

Aurora, IL

60504

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Showing 11,709 reviews

May 22, 2017

Couldn't ask for more! Nick made things easy and comfortable. Extremely knowledgable, he answered all of our questions quickly and fully. Buying a car can be a very stressf More

by Beth M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Theodor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2017

Dishonest I struggled with whether or not I should write this review but in the end I decided to share my negative experience. Let me first say that I like Rand More

by jasond
Recommend Dealer
No
Employees Worked With
James Kirpanos, Randall Rosen
May 22, 2017 -

Valley Honda responded

Hi Jason, Thank you for taking a moment to share with us your thoughts. We are sincerely disappointed that you had less than a perfect experience here at Valley Honda. We invite clients to come in with the very best of intentions of selling a vehicle at a fair price. In your case, it allowed us to get an accurate value for your two trade-ins and review loan payoffs. Serving our clients with integrity and transparency are extremely important to us. Once again I am very sorry for your experience. If there is anything I can do to serve you in the future please do not hesitate to contact me directly. Laurie Bembinster Business Development Director lbembinster@valleyhonda.com (630) 851-5700

May 22, 2017

Alicia Roman best sales ever! She is PATIENT, PROFESSIONAL, AND NICE! I was looking for CRV . She went me through all features of vehicle and I had nice test driving experience. More

by XW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Roman
May 22, 2017

Great Experience! Bill is a wonderful salesman ... he was patient with all my questions and he explained all my different options. I didn't feel any pressure and I was More

by jendotson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Terhorst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2017

Smooth, Easy Purchase This was the second car we have purchased from this dealership, each purchase was handled by Brandon Sullivan. We specifically reached out to Brandon More

by Mike/Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Kirpanos, Brandon Sullivan
May 21, 2017

Easiest Car Purchase Ever We had a great experience at Valley Honda and with Nick. I contacted the dealership because of their high rating. I had been car "shopping" for month More

by Kathy187
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Theodor
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2017

Professional, clean, timely, curtious and attractive. We were looking for a car and didn't have much time to find the one we were looking for. The salesman helped us a great deal and knew his information. More

by happyhondaowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Howorth
May 19, 2017

Wonderful staff Brittany was amazing from the start! She was really informative about the car I was interested in purchasing and patiently sat through all of my ques More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Brandon
May 19, 2017

Wonderful Experience It was really wonderful experience with Bill while purchasing my new Honda CRV. Bill is very friendly and helpful. He answers all my questions/doubts More

by Rajesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Terhorst
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2017

Stress Free Experience Brandon was absolutely great. He was friendly, extremely attentative and made my car buying experience as close to stress free as possible. As a first More

by Kgk25
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Brabec
5.0
This rating includes all reviews, with more weight given to recent reviews.
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