
Valley Honda
Aurora, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 6:00 AM - 4:00 PM
Sunday Closed
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Couldn't ask for more! Nick made things easy and comfortable. Extremely knowledgable, he answered all of our questions quickly and fully. Buying a car can be a very stressf Nick made things easy and comfortable. Extremely knowledgable, he answered all of our questions quickly and fully. Buying a car can be a very stressful experience but Nick was great, no high pressure sale tactics. Valley Honda is a very busy place but we felt like we were the only ones buying a car because he was very focused on helping us getting the right vehicle for our family at the best deal possible. We appreciated his help so much that it hasn't even been a month since we bought our new van and we are going right back to Nick to help us with a car for our college-age daughter. More
Dishonest I struggled with whether or not I should write this review but in the end I decided to share my negative experience. Let me first say that I like Rand I struggled with whether or not I should write this review but in the end I decided to share my negative experience. Let me first say that I like Randall, he seems to be a very nice guy. That being said, my experience with him was not a pleasant one and he wasted a days worth of my family's time. Randall and I agreed to a monthly payment via email. He was very confident there would be no issues and assured me he had ran all the numbers. Unfortunately, that was not the case. After driving two potential trade-ins, an hour out of our way, we were met with confusion. Apparently, the numbers had not been calculated as I had asked and I was given a monthly payment of almost $200 more than what was agreed upon! I felt as though I was mislead and cheated into meeting with the sales team at Valley Honda so that I could be convinced to accept a much higher payment. It does not bother me that Valley Honda was unable to make my requested monthly payment work. The issue is that they lied to get me in the door. As a result of this negative experience I will never consider Valley Honda for my vehicle needs and will advise others to do the same. More
Alicia Roman best sales ever! She is PATIENT, PROFESSIONAL, AND NICE! I was looking for CRV . She went me through all features of vehicle and I had nice test driving experience. She is PATIENT, PROFESSIONAL, AND NICE! I was looking for CRV . She went me through all features of vehicle and I had nice test driving experience.. She never push or force me to purchase. I can feel she is really trying to help me find a car I love. Price she gave is reasonable, affordable, and acceptable. Plus, not like some sales, she didn't play trick on the price. Out door price and downpayment is very clear , straigtforward. It was my problem that I end up with not buying from them because I am under student visa. I cannot get financed from Honda. But if you dont have that problem, go there and look for Alicia Roman. More
Great Experience! Bill is a wonderful salesman ... he was patient with all my questions and he explained all my different options. I didn't feel any pressure and I was Bill is a wonderful salesman ... he was patient with all my questions and he explained all my different options. I didn't feel any pressure and I was able to make an informed decision. More
Smooth, Easy Purchase This was the second car we have purchased from this dealership, each purchase was handled by Brandon Sullivan. We specifically reached out to Brandon This was the second car we have purchased from this dealership, each purchase was handled by Brandon Sullivan. We specifically reached out to Brandon for the second time because he was a pleasure to work with the first time. He really cares about customer needs wether making a purchase or not. We experience this each time we bump into Brandon when bringing our cars in for scheduled maintenance. We highly recommend Brandon for his smooth easy going style and no pressure approach. Thanks again Brandon!! More
Easiest Car Purchase Ever We had a great experience at Valley Honda and with Nick. I contacted the dealership because of their high rating. I had been car "shopping" for month We had a great experience at Valley Honda and with Nick. I contacted the dealership because of their high rating. I had been car "shopping" for months and have visited other dealships (Honda and otherwise) but this one was by far the most customer service oriented. Once I was about 98% sure I wanted to purchase the new 2017 Honda CR-V, I emailed the dealership for an online quote. Nick responded promptly, and he answered all my back and forth questions. The dealerships internet price was very good and was in the range I was expecting to have to negotiate towards at other dealerships. (DO YOUR RESEARCH) I scheduled an appointment to test drive. During that appointment Nick was very professional and no pressure. Of course he wanted to make a sale, so you have to expect and respect some sales techniques, otherwise he wouldn't be doing his job. I was not prepared to make a final decision that evening, so I let Nick know that. He was very easy going and no pressure. After having the night to think about my decision I knew this was the car that I wanted. I emailed Nick the next day and put down a deposit to hold the car I test drove. I applied for financing through my own sources, got my best rate, and then negotiated with Honda Finance to get an even better rate. a few days later I picked up my car. The whole appointment only took one hour and we were on our way. I'm very happy with my decision. This was the easiest car purchase ever. Hopefully future appointments with the service department, etc live up to the expectations that have been set during the sales process. More
Professional, clean, timely, curtious and attractive. We were looking for a car and didn't have much time to find the one we were looking for. The salesman helped us a great deal and knew his information. We were looking for a car and didn't have much time to find the one we were looking for. The salesman helped us a great deal and knew his information. The sales employee was very professional. More
Wonderful staff Brittany was amazing from the start! She was really informative about the car I was interested in purchasing and patiently sat through all of my ques Brittany was amazing from the start! She was really informative about the car I was interested in purchasing and patiently sat through all of my questions and test driving. I highly recommend her as her and her whole team give options, not sale techniques! I will be a loyal Valley Honda customer because of her and the rest of the team I had the pleasure of working with. More
Wonderful Experience It was really wonderful experience with Bill while purchasing my new Honda CRV. Bill is very friendly and helpful. He answers all my questions/doubts It was really wonderful experience with Bill while purchasing my new Honda CRV. Bill is very friendly and helpful. He answers all my questions/doubts patiently. I would definitely recommend to work with Bill for your car purchase. More
Stress Free Experience Brandon was absolutely great. He was friendly, extremely attentative and made my car buying experience as close to stress free as possible. As a first Brandon was absolutely great. He was friendly, extremely attentative and made my car buying experience as close to stress free as possible. As a first time car buyer, he didn't pressure into making a decision and was understanding of my hesitation and numerous amount of questions. More