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Valley Honda

Aurora, IL

5.0
11,675 Reviews
Valley Honda is the Illinois' largest volume Honda dealership and ranks as one of the top 25 volume Honda dealerships in the U.S. A massive selection of Honda vehicles enable Valley Honda to provide tremendous savings the customer. Most importantly, however, is Valley Honda's focus on truly serving the customer. As a 16 straight Honda President's Award recipient, Valley Honda is recognized by American Honda as one of the highest customer satisfaction dealerships in the country. Huge Volume, Incredible Selection, and Tremendous Customer Satisfaction. This is the Valley Honda commitment to you.
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4173 Ogden Ave

Aurora, IL

60504

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Showing 11,676 reviews

January 06, 2017

So glad I went to Valley Honda! I recently purchased a CRV from Valley Honda and I dealt with 2 salesmen, Nick Theodor & Billy Howorth, Both gentlemen were patient and helpfull t More

by karen estalella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Theodor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Howorth
January 06, 2017

Excellent Service! Valley Honda has the large selection of vehicles and colors. They provide excellent service, and no hassle price is the added bonus. Valley Honda is More

by say1
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittany Brandon
January 06, 2017

Excellent Service – Alicia is the Best !! Me and my husband walked in and were immediately approached by Alicia Roman with a very warm welcome. She is very knowledgeable on Hondas and was very More

by Sravanthi
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Roman
January 06, 2017

No other place to buy a car! I recently worked with Fred Sims to lease an Accord. Fred went above and beyond with excellent service! Absolute gentleman and pleasure to work with! More

by Patrick C Raleigh
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Sims
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2017

Great Customer Service! Kevin at Valley Honda was such a pleasure to work with. He made my first car buying experience very exciting, even though car-buying can be a little n More

by dancingroses5678
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Hanna
January 05, 2017

"Great buying experience with Andrew Becker!" Adam & Melissa Andrew Becker was awesome through out our whole buying experience, this was our second Honda vehicle we bought at Valley Honda. Definitely a top notch More

by abk369
Customer Service
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Price
Recommend Dealer
Yes
Employees Worked With
Andrew Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2017

Laid back, not pushy, and best car experience ever! We will only work with Randall Rosen in the future! We have been ok the fence about a new car for a while, and finally took the advice of many to giv More

by Jessica427
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Rosen
January 04, 2017

Thank you Adam Michel!! - Deb Adam is thorough professional and made our car buying experience smooth and hassle free. He was available thru out our car buying process and was pati More

by Deb
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Michel
January 04, 2017

Very shady practices Be careful dealing with Valley Honda, I worked with a salesman who was very specific in the availability of the Civic I was looking for and after arri More

by rstevens28
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Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I prefer not to name specifically
Jan 05, 2017 -

Valley Honda responded

Dear rstevens28, Thank you for taking a moment to review your experience here at Valley Honda. I apologize for a miscommunication about the availability of a Honda Civic. I can assure you that our Sales Team operates with the highest integrity and it must have been an honest mistake. Our number one goal here at Valley Honda is to provide the highest level of customer service and I am sorry we did not fulfill this for you. The Service Department is equipped with amenities that will allow our clients to be comfortable, and connected, while waiting for their service work to be completed. I would love to talk to you directly. Please reach out to me either via phone or email. Thank you! Sincerely, Laurie Bembinster Business Development Director lbembinster@valleyhonda.com (630) 851-5700

January 04, 2017

Fred Sims is the greatest! Fred made the transition of buying a car a good experience for me. He's very knowledgeable in various models and features. Fred showed me that his More

by Mini-SUV,ann2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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