Valley Subaru Of Longmont

Good service, No pressure sales tactics Sales people are friendly with no sales pressure tactics,. Both John and Sara were easy going and pleasant to work with. Finance guy was funny and we Sales people are friendly with no sales pressure tactics,. Both John and Sara were easy going and pleasant to work with. Finance guy was funny and we had a good time. I forget his name It rare to have a good time with any car finance guy. John personally delivered my car by driving it to my house which was appreciated. Not really sure if the car was washed as it appeared to be dusty and certain spots of the car had smudge marks as if the car was wiped down and not really washed. The back seats had greasy finger marks on the head rest on both seats. John requested they cleaned this for me. The marks were wiped down but I had to do a second cleaning. Had a slight issue with the driver side window control but the service guy was able to show me how to reset this in a jiffy when I drove by the dealership a few days later. Sales manager Nic was pretty cool and explained the car mats to me. Did not realize there were 2 sets of car mats. One rubber one for winter and one set of carpets ones for summer. My friend recommended Valley Subaru and stated Valley Subaru is pretty straightforward and I would agree with him. Can not speak about the service department because it's too early and I've had limited exposure to them but so far so good. All in all I had a pleasant experience and will recommend Valley Subaru to anyone interested in buying a Subie. More

Extraordinary We were welcomed into a clean, spacious showroom by a friendly woman who then introduced us to Chuck. His calm, pleasant demeanor immediately put us We were welcomed into a clean, spacious showroom by a friendly woman who then introduced us to Chuck. His calm, pleasant demeanor immediately put us at ease. We test drove a couple of vehicles & all the while, Chuck pointed out the cars features & answered all our questions. We were blown away by his knowledge. Chuck is very "no" pressure & an expert at his craft. He made sure we felt certain with our choice before we proceeded with purchase. He introduced us to each department at the end of our purchase. We highly recommend this dealership & Chuck in particular. He is extremely capable & professional. More

Excellent online purchase John McQueen was wonderful to work with. Totally upfront with pricing and final details. Simple process start to finish. Will definitely use Valley Su John McQueen was wonderful to work with. Totally upfront with pricing and final details. Simple process start to finish. Will definitely use Valley Subaru in the future for car purchases. More

Excelent customer service. Excelent service, Chuck treat us very good and gave us a deal that work with our budget. He was very patient with us and friendly. For sure I would re Excelent service, Chuck treat us very good and gave us a deal that work with our budget. He was very patient with us and friendly. For sure I would recommend Valley Subaru of Longmont!!! More

Exceeding Expectations The last thing I wanted to do was buy a new car. And for personal reasons, we decided upon an Outback Subaru. This was not an easy decision since I ha The last thing I wanted to do was buy a new car. And for personal reasons, we decided upon an Outback Subaru. This was not an easy decision since I had been driving German vehicles since 1978! I walked into to Valley Subaru only because it was convenient to my home. As I was pulling in I could see the salesmen sort seated in their bull pen in the front the store. One in particular was watching for potential new customers as the entered the lot, Nick Tolley. He was standing beside my car almost before I parked. He had a great way...helpful, courteous, confident but arrogant or brash. We connected quickly. I had done some research on the web and I knew exactly what I wanted. We just need color, price and to locate a vehicle. He was all in and had a tremendous sense of urgency to meet my needs. I have purchased many vehicles over the years and Nick impressed me as an individual who is a "round peg in round hole". He likes what he is doing. Has good sense of people, enjoys selling cars, and enjoys a good sale! I would certainly buy from him again. Additionally, Sales Manager Nick was very accommodating in that he provided me a loaner during my down time between when I turned in my prior leased car and when my picked up my new Outback. I leased my car and that end was handled quickly and efficiently, certainly keeping my time in mind. Patrick, my Service Manager, has been terrifically friendly and accommodating. I look forward to a good relationship with Valley Subaru over the next few years and beyond. More

Easy buying experience Cameron was helpful, didn't pressure me, and made it simple. He honored his offer to beat any other quote by $200. The buying experience at the dealer Cameron was helpful, didn't pressure me, and made it simple. He honored his offer to beat any other quote by $200. The buying experience at the dealership was straightforward. Cameron knows these cars well! More

Super Personable & Helpful! Sara took every second I needed to help guide me & gave me wonderful advice on what Subaru was best for me. Shes kept up with me and helped me with a Sara took every second I needed to help guide me & gave me wonderful advice on what Subaru was best for me. Shes kept up with me and helped me with any questions I've had. She's a rockstar! More

Best "Car Dealer" Experience I've had! I worked with Carrie Jones and she was very honest and open with me from the get go, got me in the "Right" Car for my size without worrying about "The I worked with Carrie Jones and she was very honest and open with me from the get go, got me in the "Right" Car for my size without worrying about "The Sale". Carrie showed great knowledge of all makes and models and pointed out things I may have missed, I am grateful for her and the continued support from Valley Subaru of Longmont! More

Genuine, Attentive, Responsive, Kind I had the best experience with all those who helped me. From the moment I started email negotiations, to the moment I received my car keys, i was trea I had the best experience with all those who helped me. From the moment I started email negotiations, to the moment I received my car keys, i was treated with respect & given all of their attentiveness. I would, and currently do, recommend this dealership, 100%, especially the Dunlap twins! More

Overall a great group of people. I feel comfortable taking with everyone at Valley Subaru. In the process of purchasing my new Impreza, I interacted with at least 6 staff members. E I feel comfortable taking with everyone at Valley Subaru. In the process of purchasing my new Impreza, I interacted with at least 6 staff members. Everyone was courteous, and sincere in sales, parts, financing, reception, and service. They took the time to help me work through all the steps on 3 visits without taking more of my time than was necessary. They listened to my wishes and concerns and didn't oversell me. More