
Van Bortel Ford
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 8:00 PM
Tuesday 6:30 AM - 8:00 PM
Wednesday 6:30 AM - 8:00 PM
Thursday 6:30 AM - 8:00 PM
Friday 6:30 AM - 8:00 PM
Saturday 6:30 AM - 8:00 PM
Sunday Closed
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Matt German> Sales Excellent service from Matt German. A true professional an very attentive to my requirements. When I return for my next vehicle purchase I will look u Excellent service from Matt German. A true professional an very attentive to my requirements. When I return for my next vehicle purchase I will look up Matt German for sure More
Steve Miller is GREAT Steve Miller Is excellent and very easy to deal with. I’ve always felt he wanted me to get a good deal. Honest and trustworthy! Steve Miller Is excellent and very easy to deal with. I’ve always felt he wanted me to get a good deal. Honest and trustworthy! More
Oil Change and Tire Rotation Tom and his crew provided fast and convenient service. Everyone was very professional and courteous ensuring that I was comfortable while I waited. Pr Tom and his crew provided fast and convenient service. Everyone was very professional and courteous ensuring that I was comfortable while I waited. Price was great and they provided me with a coupon. More
Great customer service Anthony Pagliaro is a great people person and very knowledge and great explanations on different cars.I would recommend Anthony to others looking to p Anthony Pagliaro is a great people person and very knowledge and great explanations on different cars.I would recommend Anthony to others looking to purchase from this dealership. More
Great service, clear explanations. Dan Happ made this a very easy buying experience. Throughout the process he responded to our questions promptly, followed up and went beyond what I w Dan Happ made this a very easy buying experience. Throughout the process he responded to our questions promptly, followed up and went beyond what I would expect from a salesperson, and explained every option regarding the purchase. I would absolutely recommend Van Bortel (this is our fourth purchase from them) and Dan in in particular. More
Trying the Ford Brand Dan was a helpful sales person. He was an easy young man to deal with. I would recommend Dan to others looking to purchase from this dealership. Dan was a helpful sales person. He was an easy young man to deal with. I would recommend Dan to others looking to purchase from this dealership. More
Great customer service ! Great customer service. I was given a loaner vehicle to do the service work performed . I work was done faster than anticipated . Due to the w Great customer service. I was given a loaner vehicle to do the service work performed . I work was done faster than anticipated . Due to the winter storm I was able to keep the vehicle one more day to bring it back safely . More
Excellent service, short wait, good coupons This is the best dealership I have ever found, especially with regards to my salesman, Steve Miller. This is the 4th vehicle I have gotten through St This is the best dealership I have ever found, especially with regards to my salesman, Steve Miller. This is the 4th vehicle I have gotten through Steve, and as long as he is there I will never go anywhere else. My wife also just bought a vehicle there, with Steve, and she, too is satisfied. More
Dcf.sjf Always pleasurable to deal with. Service and shuttles delivered as promised and in a timely manner. Consistently adept at meeting schedules and needs. Always pleasurable to deal with. Service and shuttles delivered as promised and in a timely manner. Consistently adept at meeting schedules and needs. Willing to advise us of all or best possible options for service. Thank you. More
Quick lane is not so quick Oil and rotation took one hour as first customer that day. Duration and cost dont balance in anyone’s favor. Somehow, speed up service please Oil and rotation took one hour as first customer that day. Duration and cost dont balance in anyone’s favor. Somehow, speed up service please More