Van Bortel Ford

Great Seevice Steve Miller was the beat salesperson I have ever bought a car from. Went the extra mile and was very responsive. I would recommend him and the deal Steve Miller was the beat salesperson I have ever bought a car from. Went the extra mile and was very responsive. I would recommend him and the dealership to anyone More

Van Bortel Ford lives into their word Purchasing a brand new car is a rear event in my life so I chose Van Bortel Ford because I trust Kitty who stands upon her word. Normally I buy a ligh Purchasing a brand new car is a rear event in my life so I chose Van Bortel Ford because I trust Kitty who stands upon her word. Normally I buy a lightly used car and drive it for 6 or so years. You could imagin my excitement to purchase my brand new 2014 Escape. Excitment quickly turned to dismay after I soon discovered there was a water leak from the windshield, saturating a portion of the driver side headliner. Van Bortel service finally fixed the water leak problem after several attempts. Personally, I always dispised a headliner with those ugly water stains, and now I own a car that will have a long running ugly water stain. Van Bortel promised to stand with me to either clean the headliner or even replace it if the water stain persists. Recently I brought my Escape in to have the water stain treated again or have the headliner replaced. Also the leather seat devoloped a series of cracks that I definately was not happy about, so I also brought the seat to their attention. Service again washed the headliner plus Ford, Van Bortel, and I split the cost of the new leather seat covering to replace the cracked one. Thank you for standing behind your word Van Bortel Ford even for interior up keep! More

2018 F150 i returned after 5 years to see Steve Miller for a new truck. Met Steve 10 years ago and though i did not buy a truck from him i remembered his great i returned after 5 years to see Steve Miller for a new truck. Met Steve 10 years ago and though i did not buy a truck from him i remembered his great service so i bought my next truck from him in 2013. He does a great job getting me the most for my money and i returned to see him again. He did not disappoint. Thanks Steve. More

Great place to to do business. Have purchased 2 other vehicles from Van Bortel’s and Have always had a great experience. Paul did a great job explaining the features of the Ford Edg Have purchased 2 other vehicles from Van Bortel’s and Have always had a great experience. Paul did a great job explaining the features of the Ford Edge. The service has always been excellent . Never high pressured to buy. More

Service appt Took my car in for service without an appt they allowed me to drop my truck off and leave it overnight, fixed it and happy. Only negative was I wante Took my car in for service without an appt they allowed me to drop my truck off and leave it overnight, fixed it and happy. Only negative was I wanted sales to give me a trade in # for a new truck and sales dropped the ball. Not service they were great. Yanni was my guys name More

Trade of a Ford Edge SEL for a new 2018 Edge Titanium Our experience with Van Bortel Ford was great. There was no pressure and there were no games played. They gave us their best price which was lower tha Our experience with Van Bortel Ford was great. There was no pressure and there were no games played. They gave us their best price which was lower than any of their competitors. Our sales associate Jerry Reyes was a pleasure to work with. He was professional, knowledgeable, efficient and friendly. We will definitely do business with Van Bortel again and will recommend Jerry and Van Bortel Ford to friends and family. More

Excellent service Best place around for fast friendly service,they go above and beyond to make sure you are happy when you leave...I highly recommend them for any and a Best place around for fast friendly service,they go above and beyond to make sure you are happy when you leave...I highly recommend them for any and all of your service needs More

Recall repair Very helpful employees. Loaner vehicle arranged for promptly.Overall a great experience.Service department outlined repairs and gave accurate time lin Very helpful employees. Loaner vehicle arranged for promptly.Overall a great experience.Service department outlined repairs and gave accurate time line for completion of work. More

Warranty repair Special thanks to “Steve” service team lead. Top notch diagnostic skills and great personal service. It’s people like this that make me come to Van Special thanks to “Steve” service team lead. Top notch diagnostic skills and great personal service. It’s people like this that make me come to Van Bortel vs Webster for service and to buy my Fords More

Easy to deal with Great experience easy to deal with don't think I need 25 words to make a point about this and I have to do something else Great experience easy to deal with don't think I need 25 words to make a point about this and I have to do something else More