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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
Reviews
Vehicles
4.0
5,449 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,449 reviews

January 03, 2023

Dealership did not provide transportation while vehicle was in for a manufacturer repair. Communication was not performed professionally either. More

by sickr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I am sorry that you didn't receive the accommodating and communicative service we pride ourselves on. We appreciate your feedback and will use your comments to improve for our future guests. In the meantime, if there is anything else we can do for you, please give me a call. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

January 03, 2023

The staff and and everyone else that works there was really great with us i really appreciate the kindness More

by stephgarcia078
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We appreciate your support and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

January 02, 2023

This dealership is very professional and I appreciate the Uber back home , they’re so caring. More

by Kevin lopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Kevin, thank you for the great review! We are so glad to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

January 02, 2023

Very good service, hope to see you again soon，Thanks van nuys Russell westbrook chrysler More

by weizang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you fro the great review! We are so glad to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back!

January 02, 2023

Check engine Turned on as soon as I left dealer and got charged 500 bucks for a diagnostic test that couldn’t find anything More

by coaorno54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I am so sorry to hear that the price was higher than anticipated and that your vehicle is in need of additional service. We strive to deliver top-quality care at a fair cost, and it's very disappointing to learn that we let you down this time. I'd like to step in to make certain that your outstanding concerns are addressed and see if I can help improve your experience. If you are willing, please give me a call at your earliest convenience. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

January 02, 2023

Payman helped me out so much, it was new years and I needed my car the next day. He finished up the work quickly and very well done… even gave me a car wash!!! Amazing service. More

by LIV
Recommend Dealer
Yes
Employees Worked With
Payman
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Jan 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review, Liv! We are so glad to hear that Payman delivered such a successful service experience. Safe travels, and we hope to see you again at Russell Westbrook Chrysler Dodge Jeep RAM!

January 02, 2023

My truck was taken care of very efficiently and completed in less time than expected. Pleasant staff! More

by anita.ferry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector Jr.
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Jan 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Anita, thank you for the great review! We appreciate your support and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels!

January 02, 2023

Me gusto mucho la atención al cliente, la buena información y rapidez con la que me entregaron mi jeep. Gracias a Félix y Armen More

by Ceciliaf07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Cecilia, gracias por la reseña! Apreciamos el apoyo del equipo Russell Westbrook Chrysler Dodge Jeep RAM y esperamos volver a verle en el futuro. Le deseamos muchas millas felices en su Jeep!

January 02, 2023

Benny was absolutely fantastic. Excellent service. He took extra care to go over details as well as provide answers to all of my question. What a great experience. Thank-you! More

by soundportals23
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny Marikta
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Jan 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are so glad to hear that Benny delivered such a successful service experience. Drive safely, and we hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

January 02, 2023

Armen is the best ! Super helpful! He made my experience super easy & fast. Great Communication. More

by Tiaraportillo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Klaumenzer
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Jan 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are so glad to hear that you are confident in Armen to get the job done. Drive safely, and we hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

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