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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,449 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,449 reviews
December 31, 2022
Absolutely terrible service. No communication from service advisor, car sat in the lot for 5 days without a diagnosis and was asked to bring it back after the holiday. I had to k No communication from service advisor, car sat in the lot for 5 days without a diagnosis and was asked to bring it back after the holiday. I had to keep following up with the advisor and didn’t even get my car diagnosed or fixed. More
by Saul Cortez
Verified CustomerEmployees Worked With
December 31, 2022
The service here was great and the communication about what to expect was great as well. what to expect was great as well. More
by dollehouses
December 30, 2022
Service was great’ the staff polite’ and very attentive’ they had my oil filter at the dealership when I arrived with my corvette and my wait time was not long they had my oil filter at the dealership when I arrived with my corvette and my wait time was not long More
by CRAWLS37
December 30, 2022
Great customer service. Sultan Malaeb was my sales representative and he was very patient with my car selection. This was my 3rd car lease with Russell Westbrook. Sultan Malaeb was my sales representative and he was very patient with my car selection. This was my 3rd car lease with Russell Westbrook. More
by Vivianaacuriel
Employees Worked With
Sultan Malaeb
December 30, 2022
Quick and friendly! Payman contacted me as soon as my vehicle was done and gave me all the recommendations I needed. Payman contacted me as soon as my vehicle was done and gave me all the recommendations I needed. More
by Alyaragon
Employees Worked With
December 29, 2022
Excelente customer service. Many Thanks to Vahe to my service advisor who handles his job duties professionally. Many Thanks to Vahe to my service advisor who handles his job duties professionally. More
by Armen33
December 29, 2022
The dealerships service department seems to be run very well. Service advisors/consultants are very helpful. The only concern I had pertaining to this visit was with getting back to the dealership to pick well. Service advisors/consultants are very helpful. The only concern I had pertaining to this visit was with getting back to the dealership to pick my vehicle up. The Uber service was over an hour late picking me up. There were 3 driver last minute cancelations before I had the fourth one finally pick me up. I Uber isn't the dealership, but if you are going to use them for your customers, then they become apart of, or an extension of your service More
by 4FISSSHN
December 29, 2022
Got a beautiful jeep and i was so happy. But had to bring it back in after 4 days due to shaking which i wasn’t happy with/ i know these things happen and they handled it well but i was not But had to bring it back in after 4 days due to shaking which i wasn’t happy with/ i know these things happen and they handled it well but i was not complete satisfied. Hence the 4 star More
by Luvvsummerr
Employees Worked With
December 29, 2022
Vehicle was not fixed. Car literally broke down again today. Did not fix the problem. This is a national fleet vehicle. Car literally broke down again today. Did not fix the problem. This is a national fleet vehicle. More
by Youcantgetit
Employees Worked With
