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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

Overview
Employees
Reviews
Vehicles
4.1
5,368 Reviews
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Today: 9:00 AM - 9:00 PM Open Now
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,368 reviews

July 12, 2022

I been calling to discuss an issue for the vehicle i just purchased , and still havent got a call back from anyone. Need a manager to call me soon! More

by saenzselene761
Recommend Dealer
No
Employees Worked With
Daniel
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Jul 14, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, I'm sorry to hear you're having trouble reaching us. Our team is trained to return all calls within a timely manner, so I'm surprised to hear there was any issue. I'd like to learn which number you called and who you spoke with. Please reach out to me directly when you find the time at raedm@russellwestbrookcdjr.com Respectfully, Russell Westbrook CDJR

More
Jul 14, 2022 -

saenzselene761 responded

Please call me at 424 302 8153

July 12, 2022

The best vehicle and personal service in the area. You're not going to find any better. More

by Bobah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rogelio Espindola
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Jul 13, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 11, 2022

Great service from Sako and Joshua! !! My first time leasing a car from this dealership and I would definitely come back to the same team and refer other! Amazing experience. More

by Stella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sako
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Jul 11, 2022 -

Stella responded

Great team! Appreciate the help from Sako and Joshua, they are truly an amazing team. Would definitely come back for a new vehicle and refer others.

July 10, 2022

Very easy to work with so much so that we look forward to buying another Car from them. More

by Alexlemos1010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Del Rio, Rene Robles, Julio Rodriguez, Raed Malaeb, Omar Hernandez, Alex Klaumenzer, Shayan Ghelichkani
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Jul 13, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

July 09, 2022

Excellent job and service they take care of the customer service i like their service More

by gayanrafi
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

July 09, 2022

Quote for services were not clear and feel ripped off. Dealership services are priced high, but the prices I ended up paying was obscene and wouldn’t have agreed to services if the quote had been provide More

by Jeepgirl
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector
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Jul 14, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We'd like to look into your visit with us to see how we can help. Excellent Customer Service is a core focus at our dealership, so we're surprised to hear there was any issue. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

More
July 07, 2022

Everyone was helpful and patient. We were able to work out the details without any issues More

by Getbendt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin was our sales person and he delivered the truck to us. , Omar Hernandez, Alex Klaumenzer
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Jul 07, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 07, 2022

Very easy to work with … experience was painless ! ! Definitely would recommend others to come to this dealership. More

by chevellecjm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
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Jul 09, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

July 07, 2022

Good dealership well recommend. I’d say go talk to Jesus he’s 10/10 we’ll help you and try to make it happen asap. More

by Joelgalvan189
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus
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Jul 13, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

July 06, 2022

Got here early and was greeted by Benny the service attendant, I appreciate that they acknowledge you right away. Everyone is so friendly but Benny was extra helpful and answered all my questions. My c More

by veronica_zamudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny from service dept
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Jul 07, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

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