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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,337 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,337 reviews

June 11, 2022

Josh and Sako helped me out . Great guys. Then I believe Gustavo did the ending financial part cool guy to talk to and yea overall got the car I wanted so shout out to those 3 More

by Rashadwilson1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sako
Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

June 11, 2022

They took care of me and my Jeep. The complimentary Uber ride home is always a plus, instead of having to wait there. More

by LIZZLOVE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Klaumenzer
Jun 21, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

June 11, 2022

Great and friendly customers service. Service advisor was great and friendly. The maintenance service was completed on time. More

by kattiachavarria123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armen Babudzhyan
Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We are dedicated to always improving, so please reach out to us if there is anything else we can assist you with.

June 09, 2022

I have asked the finance manager Jordan to answer 4 questions for me regarding my recent challenger purchase, they have not been answered as of yet. They are very important yet simple questions like- w More

by Cousinpaul
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jordan
Jun 15, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Our team is trained to respond promptly to any questions, so we're surprised to hear there was any issue. We'd like to learn who you spoke with. Please reach out to our general sales manager, Jonathan directly at 818-731-4893 when you find the time. Regards, Russell Westbrook CDJR

June 09, 2022

They were knowledgeable helpful and courteous. Service was done in a timely manner and they even ordered me an Uber to get home. More

by scottstevens83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

June 09, 2022

Great customer service great deals and great staff Best place to purchase my best choice More

by Raed atallah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nader, Rene Robles, Omar Hernandez, Shayan Ghelichkani
Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

June 09, 2022

Awful service and they lied to me about services that were just fine by another dealer. Recommending services that were def not needed. Leaving my tires still with low air and scratch on my car as well More

by Lisalucky77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Something with a b and also hector
Jun 15, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We'd like to look into your visit with us to see how we can help. Excellent Customer Service is a core focus at our dealership, so we're surprised to hear there was any issue. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

June 08, 2022

Wait time was longer than usual but that was in account for a holiday. Also had to call in to find out about status. More

by amoreno73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

June 07, 2022

Over all great service. Took my Grand Caravan in for second opinion and diagnosis was swift and accurate! More

by dbohan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Klaumenzer
Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

June 07, 2022

Great help, very nice workers. They did there best to help me out. They have great car selections too. More

by Mathewmason091
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Del Rio, Rene Robles, Julio Rodriguez, Raed Malaeb, Omar Hernandez, Alex Klaumenzer, Shayan Ghelichkani
Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We are dedicated to always improving, so please reach out to us if there is anything else we can assist you with.

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