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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,337 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,337 reviews

June 07, 2022

Went in for recall. They fixed everything. There was a problem. Went back and they remedied the problem. More

by chrisjalbright123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benny
Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

June 06, 2022

My car was there for months and a half and they didn't fix problem it's looking like the never touch the car More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector
Jun 08, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We'd like to look into your visit with us to see how we can help. Excellent Customer Service is a core focus at our dealership, so we're surprised to hear there was any issue. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

June 06, 2022

Dealership was prompt, got my car back sooner than expected. And was helpful and answered all my questions More

by Corey
Recommend Dealer
Yes
Employees Worked With
Hector junior
Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

June 05, 2022

I appreciate Russell Westbrook in the service department, Benny treated me very well and was a great experience for me. More

by riva447
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benny Marikta
Jun 07, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

June 05, 2022

I had an amazing experience with leasing my Chrysler Pacifica plug-in hybrid. Ara helped me with the whole Process and explained all the car’s features. More

by michael abbas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ara and walid, Raed Malaeb
Jun 21, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

June 05, 2022

Oil still leak and the part replaced seemed to appear the same. After i mentioned it they claimed that old parts are also used. Oil leaks under my jeep were not cleaned. I had to clean it myself to see if th More

by danny_rijadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armen
Jun 08, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We know your time is valuable and we understand your frustrations regarding vehicle issues. We'd like to look into your visit with us to see how we can help. Excellent Customer Service is a core focus at our dealership.Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

June 04, 2022

My sales rep and finance made my transaction and experience very easy. They were straightforward very transparent and Honest! I look forward in purchasing my next Jeep with them again. More

by Jose Rendon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Santos, Gustavo Oceguera, Juan Del Rio, Rene Robles, Julio Rodriguez, Raed Malaeb, Omar Hernandez, Alex Klaumenzer, Shayan Ghelichkani
Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We are dedicated to always improving, so please reach out to us if there is anything else we can assist you with.

June 03, 2022

Best service department when it comes to Ram. I've had my car work on at other dealer and not the same service. More

by Erre304
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

June 02, 2022

Over all good service. Sales people were unclear about certain things which is not good. Honest and integrity are very important. More

by Espimartin8888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santos
Jun 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. We are dedicated to always improving, so please reach out to us if there is anything else we can assist you with.

June 01, 2022

Payman was really good. He understood my need for a car. He did everything he could to help me out. More

by donnadejong0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

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