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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,321 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,321 reviews

March 20, 2022

Great communication, quick work, everything was perfect. Sales person gave every künd of information in that short time. Nice work More

by kayat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Holland
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

March 20, 2022

Good service very happy the service consultant was very nice and helpful person satisfied with service More

by dfgonzalezjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Jr Herrera-lopez
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 20, 2022

The service advisor was rude. They did not fix my vehicle even tho it was under warranty. Tried to tell me my warranty doesn’t cover it even tho my truck is only 3 months old. More

by rotem126
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We're disappointed to hear you felt your experience was anything but 5-Stars. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

March 20, 2022

This review is way overdue but, I can’t thank Eric (manager) enough alongside his manager Josh and the salesman (i feel horrible not able to remember his name but he is a cousin to Eric) they were all More

by CynthiaH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Alex Klaumenzer
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 20, 2022

We are very happy for good service i am going to give good advice to my Frends More

by simonspainting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

March 20, 2022

I drop off my car and get sent home by an Uber because for some reason they think I have no life no job and kids. Then when I explained that I need a car they told me too bad so sad we don’t have loaners More

by serine.peh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Payman
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We're disappointed to hear you felt your experience was anything but 5-Stars. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

March 20, 2022

Excellent service over, I enjoyed my experience, my service writer was courteous and respectful and very helpful, thank you More

by suarez.luis70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

March 20, 2022

I was quoted a $900 dollar repair when it was just loose cables under the front seat of my car making the check engine light go off. I literally YouTubed how to fix it. Kinda ridiculous If you ask me. More

by Caitlinprice1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember his name I’m sorry.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello , We're disappointed to hear you felt your experience was anything but 5-Stars. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

March 19, 2022

Only complaint is that I scheduled my service a month ago to check some issues… upon arrival I was told they would need days not day to diagnose. I checked our rental prices and it was to high to accommodat More

by jbeckmann0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

March 19, 2022

Dealer took care of my vehicle's maintenance swiftly. Always take care of my vehicle. More

by Annnntz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

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