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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,325 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,325 reviews
Verified Customer
February 24, 2022
They did not fix issues with my car. Apparently it does not have nothing wrong. Was told the same thing the first time I ever took it and had it fix at different dealer. Apparently it does not have nothing wrong. Was told the same thing the first time I ever took it and had it fix at different dealer. More
by Tlapapalmari
Employees Worked With
February 24, 2022
I was helped by Ali and Ara and they were both fantastic and incredibly professional. I will 100% work with them again and recommend them. and incredibly professional. I will 100% work with them again and recommend them. More
by PZAMKOCHYAN
Employees Worked With
Other Employees :
Arak@russellwestbrookcdjr.com, Juan Del Rio, Rene Robles, Julio Rodriguez, Raed Malaeb, Omar Hernandez, Alex Klaumenzer, Shayan Ghelichkani
February 24, 2022
Service was quick and easy to schedule . Highly recommend. Drive from Santa clarita just for service . Highly recommend. Drive from Santa clarita just for service . More
by paulaz1024
Employees Worked With
February 24, 2022
Very happy with this dealership. The staff was very professional and delivered as it was promised. Definitely will revisit for the future needs. The staff was very professional and delivered as it was promised. Definitely will revisit for the future needs. More
by keroglyangeorge
Employees Worked With
February 23, 2022
Horrible worst dealership in town would not take my car back here ever again rude and unprofessional back here ever again rude and unprofessional More
by Fordster428
Employees Worked With
February 23, 2022
My car was brought in to get an issue fixed that the collision center couldn’t handle. It sat on the lot for 3 weeks, not following up with me or insurance to get the repair approved. When I stepped in collision center couldn’t handle. It sat on the lot for 3 weeks, not following up with me or insurance to get the repair approved. When I stepped in and pushed everything through with insurance, the repair was done. Got the car back, 2 miles down the road, the tire was flat, the check engine light on, car not running on electric motor. I call in to get it fixed again. Now I have to wait 3 weeks to get it looked at. More
by CHRISTIAN39
Employees Worked With
February 23, 2022
Benny did a great job! ! Very professional and calm. I would recommend a friend to come a visit Russell w. Dodge dealership. ! Very professional and calm. I would recommend a friend to come a visit Russell w. Dodge dealership. More
by rustico.ibay
Employees Worked With
Benny , Rene Robles
February 23, 2022
Well Staffed, and the Oil Change was under 2 hours, and I arrived just after 9:00 am. Since I’m traveling from downtown LA, I appreciate the Short time. arrived just after 9:00 am. Since I’m traveling from downtown LA, I appreciate the Short time. More
by cyrusjoyner
Employees Worked With
Junior
February 23, 2022
Great Service, I had zero problems. Will definitely go back. Armen was nice and informative. Will definitely go back. Armen was nice and informative. More
by Alex
