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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,323 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,323 reviews
February 19, 2022
Excellent service. My car was ready sooner than expected and being offered an Uber to and from the mall while I waited was very much a surprise for which I’m thankful My car was ready sooner than expected and being offered an Uber to and from the mall while I waited was very much a surprise for which I’m thankful More
by franco5
Verified Customer
February 19, 2022
Didn’t do what was best for me, looked out for themselves .After my first deal was canceled I told them that’s ok I’ll come can pick my car up the next day.But next thing I new I was in another deal. .After my first deal was canceled I told them that’s ok I’ll come can pick my car up the next day.But next thing I new I was in another deal. More
by Sherwyn
Employees Worked With
February 19, 2022
Service was performed as requested (2 recalls) Took most of the day, however did not have to wait at dlr because dlr provided Uber service to my home. I am quite satisfied with Service Dept and service advi of the day, however did not have to wait at dlr because dlr provided Uber service to my home. I am quite satisfied with Service Dept and service advisor. Will return to dealership in future. More
by dnl57ravenbird
Employees Worked With
Armen
February 18, 2022
Amazing customer service! Selena and Raffi went above and beyond to make my deal happen! Selena and Raffi went above and beyond to make my deal happen! More
by sarkis
Employees Worked With
Other Employees :
Selena, raffi, Juan Del Rio, Rene Robles, Julio Rodriguez, Raed Malaeb, Omar Hernandez, Alex Klaumenzer, Shayan Ghelichkani
February 18, 2022
Excellent customer service, fast and smooth transaction. Happy with my purchase. I will do business again. Thank you. Happy with my purchase. I will do business again. Thank you. More
by Armen33
Employees Worked With
Other Employees :
Alex Klaumenzer
February 18, 2022
This dealer for git an excellent rating because the staff are effecient special mention to Mr Hector at the service department. are effecient special mention to Mr Hector at the service department. More
by totoygwapo90
February 18, 2022
Good customer service skills and they were very courteous and the waiting time was very. Minimum it wasn’t a all day wait thank you courteous and the waiting time was very. Minimum it wasn’t a all day wait thank you More
by Angelaparker2
Employees Worked With
Don’t remember the name
February 18, 2022
Needed an oil change. Called Hector Herrera, my service manager and he told me I didn't need an appointment. He got me in and got me out. No hassle and not a lot of wait t Called Hector Herrera, my service manager and he told me I didn't need an appointment. He got me in and got me out. No hassle and not a lot of wait time. Thanks a lot Hector and the Russell Westbrook service team for your Swift and professional Service. More
by buenosdiazgym
February 18, 2022
Russell Westbrook CDJR was absolutely amazing when it came to getting my car serviced! They issued me a loaner while my car was being serviced! They kept me totally in the loop on the status of the car a came to getting my car serviced! They issued me a loaner while my car was being serviced! They kept me totally in the loop on the status of the car and had my car back to me in a timely manner! Definitely recommend! More
by Amanieter
February 17, 2022
Service was good. Prompt. Everyone was very polite. It was a bit expensive. The gentleman who helped me was very nice. Prompt. Everyone was very polite. It was a bit expensive. The gentleman who helped me was very nice. More
by aaronguzikowski
Employees Worked With
Other Employees :
Juan Del Rio, Rene Robles, Julio Rodriguez, Raed Malaeb, Omar Hernandez, Alex Klaumenzer, Shayan Ghelichkani
