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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,321 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,321 reviews
February 11, 2022
Service department do not care about safety. I had to wait 2 months for a seat belt. When the part arrived the service department sold it to someone else. I will NEVER take my SUV their again. wait 2 months for a seat belt. When the part arrived the service department sold it to someone else. I will NEVER take my SUV their again. More
by Demont Scorza
Verified Customer
February 11, 2022
Complimentary oil and filter change not performed as they claimed in the invoice. Very disappointed. claimed in the invoice. Very disappointed. More
by velidcosic
Employees Worked With
February 11, 2022
By far the most helpful and most knowledgeable adviser. Thank you Payman for all your help Thank you Payman for all your help More
by ja7882860
February 11, 2022
Better customer service. It seems like they are making us a favor instead of us paying for a service. It wasn’t a pleasant visit. a favor instead of us paying for a service. It wasn’t a pleasant visit. More
by ari.b25
Employees Worked With
February 11, 2022
I have used the service department a few times to get last minute finishes done for my Jeep purchase and they have been extremely accommodating and courteous. last minute finishes done for my Jeep purchase and they have been extremely accommodating and courteous. More
by ajreville
Employees Worked With
February 11, 2022
Great product , no so much in costumer service pushing salesmen financing department rude when not buying accessories offers salesmen financing department rude when not buying accessories offers More
by Juantrujillopc
Employees Worked With
February 10, 2022
I always receive good service. I usually go to the same person for service, and he never lets me down. person for service, and he never lets me down. More
by BLAISEBROOKS
Employees Worked With
