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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,322 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,322 reviews

February 05, 2022

Russell Westbrook offered great customer service, from the meeting I walked in it was very welcoming. Our salesman Chris M was beyond helpful and got us a great deal, we are so satisfied with our purchase More

by afadams01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Morales
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

February 05, 2022

The employees are always extremely helpful and they make it a quick and easy experience. Hector always takes care of any issues I have. More

by amendozaa5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 05, 2022

Very bad service and everything was bad the customer service was bad they way they talk to they customers and also races and violations with words More

by yolandaboler213
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armenak Galstyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Del Rio, Rene Robles, Julio Rodriguez, Raed Malaeb, Omar Hernandez, Alex Klaumenzer, Shayan Ghelichkani
Feb 24, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, Our goal is to provide a 5-Star customer experience throughout the entire sales process. We'd like to discuss with you further about your visit. Please reach out to our general sales manager, Jonathan directly at 818-731-4893 when you find the time. Regards, Russell Westbrook CDJR

Feb 24, 2022 -

yolandaboler213 responded

It wasn’t that the car was available I was lied to and the communication is foul and y’all steal people mail and rebates fraud dealership I wouldn’t trust this company with a penny of my money….

February 05, 2022

Jorge Garcia was a great salesman he did not pressure me just gave me helping notes on how to trade my car in and his manager also was very helpful. This dealership was professional and had positive attitud More

by Berniekozak
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Garcia
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 05, 2022

Have serviced two jeeps that I leased from you for 6 consecutive years. Service clerks are the least personable, efficient or polite of any I have used in my life. Not buying my next keep from you More

by jaysteinbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Asatryan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear that there was any issue during your visit. We'd like to look into your visit with us and see how we can assist you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 05, 2022

I got good service here and the employees were helpful and polite. No complaints from me. More

by haleyjbrittain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember his name..
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

February 05, 2022

Not happy with the customer service at all. I’ll never go back there. They never call me back to pick up the car. I had a recall and they actually make the car even worth More

by esteiner1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector
Feb 23, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're sorry to hear that there was any issue during your visit. We'd like to look into your visit with us and see how we can assist you. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

February 04, 2022

Mr. Arjang was very professional and helpful. He explained to me in detail what needs to been done and the cost. He serviced the car and kept me updated. I was pleased with the whole process. Thank More

by rafirafco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Payman Arjang
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

February 04, 2022

Fast and easy service from excellent people, I’m definitely taking my car here again More

by madape1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

February 04, 2022

Westbrook was a great place for me to go and get my replacement car. The dealers are very helpful and patient I appreciate all that they did to help me get my Jeep More

by arnwinedorelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review. We're thrilled to hear you had a wonderful experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

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