Van Nuys Chrysler Dodge Jeep Ram

Service here is the worst! No follow back, takes long, always want to find a way to charge you even when you have warranty. always want to find a way to charge you even when you have warranty. More

I usually go to whomever is available & I always feel uncomfortable being female this time I went to Hector jr & he is definitely was the best! uncomfortable being female this time I went to Hector jr & he is definitely was the best! More

Josh was amazing. Definitely recommend if your looking for a dealership that will care. Thanks! for a dealership that will care. Thanks! More

The service manager did his job but the attitude seemed to be a bit insensitive and not proactive about getting my car maintained efficiently, as in giving me tips, suggestions, etc. My car has 96,000 mile to be a bit insensitive and not proactive about getting my car maintained efficiently, as in giving me tips, suggestions, etc. My car has 96,000 miles and I would think the service manager would take a little more time with me and my Wrangler. More

Hector the service manager always been very helpful when I bring in my vehicle for an oil change& Always gives me a time and date for everything I bring in my vehicle for an oil change& Always gives me a time and date for everything More

Had a fuel filter leak on my 2021 Ram 1500 with about 5200 miles. Repair was under warranty, but rather than just changing out the o-ring which would have been the cheaper route, Armen had the whole asse 5200 miles. Repair was under warranty, but rather than just changing out the o-ring which would have been the cheaper route, Armen had the whole assembly changed out just in case it wasn't the o-ring. Repair was done that same day. Great and quick service! Thanks Armen! More

I’d like to personally thank Mike and Eric for their full assistance on buying a new car and for making it such a smooth process. For someone who has been car shopping for the past 4 months, I’m so grateful assistance on buying a new car and for making it such a smooth process. For someone who has been car shopping for the past 4 months, I’m so grateful to have stumbled upon these two. Their active and prompt communication and problem solving was one that no other dealer can beat. One of their greatest skills was the ability to break everything down and explain every detail of the deal they we’re offering me, which was a pretty amazing deal!! Definitely recommending to others and buying more from them in the future! More

Awesome service all around. The best service department especially the check in and super fast. It’s awesome they gave me a ride home and back especially the check in and super fast. It’s awesome they gave me a ride home and back More

Very responsive to customer needs. Kept me informed and repairs done in a timely manner. Eddie was especially helpful. repairs done in a timely manner. Eddie was especially helpful. More

Service advisor "Benny" was not good at keeping me informed on progress and ETA of the service. I could not reach him on the phone and he never returned my calls or messages. Shout out to the mechanic informed on progress and ETA of the service. I could not reach him on the phone and he never returned my calls or messages. Shout out to the mechanic "Cesar" who above and beyond taking care of my vehicle and explaining his work to me More