Van Nuys Chrysler Dodge Jeep Ram

Love coming here and dealing with Roger he gets my car in and out the best customer service ever and out the best customer service ever More

My service advisor Albert Masihi was amazing. He greeted me at 8am sharp full of energy. Got me a ride home. Had me picked up and car was ready very fast! He greeted me at 8am sharp full of energy. Got me a ride home. Had me picked up and car was ready very fast! More

Horrific experience start to finish. If you're expecting customer service, pleasant demeanor or even common courtesy you should absolutely look somewhere else. This dealership has If you're expecting customer service, pleasant demeanor or even common courtesy you should absolutely look somewhere else. This dealership has the shadiest sales tactics I have ever seen. Primarily a bait and switch technique that misinforms customers as to their lease details to trick the customer into unfavorable lease end deals. They bombard you with texts and calls when they want something. And RADIO SILENCE when you have an issue. Honestly, when you hear car dealer horror stories..... This is the dealership they are referring to on every level. I cannot say in stronger terms, choose a different dealership. I have purchased or leased many many cars. And this one is an absolute nightmare. More

Outstanding customer service, polite and very friendly. Made me feel welcomed and very open to everyone. Made me feel welcomed and very open to everyone. More

Albert, as always, could not have been more thorough and helpful. In addition to a routine oil change, my Grand Cherokee needed a new battery as well as to have the air conditioner recharged. All the work w helpful. In addition to a routine oil change, my Grand Cherokee needed a new battery as well as to have the air conditioner recharged. All the work was accomplished thoroughly and Albert even arranged to have my vehicle washed. More

The customer service has declined over the 7 years I've been going to this dealership. I am now looking to take my vehicle elsewhere. been going to this dealership. I am now looking to take my vehicle elsewhere. More

Albert was very thoughtful and went above and beyond for me when it came to my needs of my vehicle. He showcase professionalism and patience and I appreciated the check in when it came to the service of my me when it came to my needs of my vehicle. He showcase professionalism and patience and I appreciated the check in when it came to the service of my vehicle. More

Albert, as always, could not have been more thorough and helpful. In addition to a routine oil change, my Grand Cherokee needed a new battery as well as to have the air conditioner recharged. All the work w helpful. In addition to a routine oil change, my Grand Cherokee needed a new battery as well as to have the air conditioner recharged. All the work was accomplished thoroughly and Albert even arranged to have my vehicle washed. More

Service rep Vahe was very knowledgeable! Communication was great on providing status of my vehicle! Communication was great on providing status of my vehicle! More

Great service! !! Thank you for making my visit seamless,informative and efficient. I will continue to do business with your dealership. !! Thank you for making my visit seamless,informative and efficient. I will continue to do business with your dealership. More