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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

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Employees
Reviews
Vehicles
4.1
5,598 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,598 reviews

September 02, 2026

Smooth easy It was an easy and smooth visit Jose was very nice and patient and answered all my questions More

by MDELAROSA9602
Recommend Dealer
Yes
Employees Worked With
Jose
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Sep 03, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with Jose! We appreciate your business and hope to see you again at Van Nuys Chrysler Dodge Jeep Ram. Safe travels!

September 02, 2026

Everyone was very nice especially ARMENi also liked the Uber driver!!! Great place to go to! More

by chrissie9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for highlighting our friendly team and 5-star service at Van Nuys Chrysler Dodge Jeep Ram, Chrissie!

September 02, 2026

Service team swearing and speaking badly about other employees in front of me. No smiles. Team just seems overworked, unhappy and overly unpleasant. Plus loaner cars are no longer offered and I was g More

by CALIFORNIAKECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Would rather not say
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Sep 03, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

This feedback is hard to hear, but I appreciate you bringing it to my attention. I can assure you we hold our staff to a high standard and will address your concerns internally. In the future, I hope you will consider giving us another chance to provide the seamless, professional care we pride ourselves on. If you have any additional concerns, I invite you to contact me. Thank you, Hector Herrera – Service Manager – hectorh@vannuyscdjr.com – (909) 449-8987 Thank you, {contact.name} - {contact.title} - {contact.phone} - {contact.email}

September 02, 2026

Benny was the best! Down to earth and knowledgeable. Great at communicating and explaining things so I’m not running around worried about my car. More

by nathalie.a.noriega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny
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Sep 03, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's great to hear Benny provided clear explanations and top-notch customer service. Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram!

September 02, 2026

Awful. Bad communication. Bad job on repairs. Had to take it to a different dealer to get it fixed More

by deadrosejct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edie
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Sep 03, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're known for excellent service, and we regret that we missed the mark. I would appreciate the opportunity to investigate your feedback further, but I understand you have already taken your vehicle to another location. If there is anything else I can do to regain your bsuiness, please reach out. Thank you, Hector Herrera – Service Manager – hectorh@vannuyscdjr.com – (909) 449-8987

September 01, 2026

Great service, great communication and on point, highly recommended Was updated at a timely matter, well taken care of More

by CHEVELLE_7272
Recommend Dealer
Yes
Employees Worked With
Vahe
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Sep 02, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are delighted to hear about your seamless experience at Van Nuys Chrysler Dodge Jeep Ram! Your feedback means a lot to our team. Thank you for choosing us and recommending us to others!

Sep 02, 2026 -

CHEVELLE_7272 responded

Great experience at Van Nuys Chrysler Dodge Jeep Ram! The staff was friendly, professional, and very helpful throughout the entire process. Everything went smoothly, and I really appreciated the great customer service and attention to detail. I would definitely recommend this dealership to anyone looking for a reliable and hassle-free experience. Thank you to the entire team!

September 01, 2026

This service department is very dependable and very helpful. They provide excellent service and are very professional. More

by skibrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman, service dept
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Sep 02, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and your review, Skibrick! We are so happy to learn we’ve earned your trust. We look forward to assisting you in the future at Van Nuys Chrysler Dodge Jeep Ram!

September 01, 2026

My associate was kind, responsive, and helped me quickly get my truck taken care of. I will absolutely come back for service. Thank you! More

by markdragin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layman Arjang
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Sep 02, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

We’re glad you’re satisfied with our service! We’ll pass along your kind words to the team. We look forward to helping you again at Van Nuys Chrysler Dodge Jeep Ram.

September 01, 2026

Wonderful service from Carla. She Went above and beyond to accommodate around my schedule. Greatly appreciated. More

by yellownash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Doudomian
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Sep 02, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback about Carla's above-and-beyond service! We'll be sure to pass along your appreciation. -Van Nuys Chrysler Dodge Jeep Ram

August 30, 2026

Has a great experience in purchasing my vehicle, Moises was a great salesman and made the process very easy!! Thanks for the great experience!! More

by AISPURO2974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moises and Omar
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Aug 31, 2026 -

Van Nuys Chrysler Dodge Jeep Ram responded

Congratulations on your new car! We will be sure to pass along your gratitude to Moises. Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram and for sharing your support.

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