Van Nuys Chrysler Dodge Jeep Ram

Great advisor and communication with my car and what it needed . Great advisor and communication with my car and what it needed . Explained the cost and time of the repairs and showed me what issues my car needed . Great advisor and communication with my car and what it needed . Explained the cost and time of the repairs and showed me what issues my car was having . More

Great service very quick and easy to get what I needed in a timely manner. Service rep was extremely helpful in making sure I was able to get what I needed. a timely manner. Service rep was extremely helpful in making sure I was able to get what I needed. More

Courteous, fast and efficient and and and and and and and and and amd amd ............................................................. and and amd amd ............................................................. More

Left 2 messages to get appt. No one called back for 2 days. I drove there to make appointment. Jose said it would take 5 hrs and texted me saying to text him with any questions. No one called back for 2 days. I drove there to make appointment. Jose said it would take 5 hrs and texted me saying to text him with any questions. 7hrs later I text asking if it’s done. No response. I call service number they say not done but we’ll tell Jose to call you. No call. Next day I call at 11am. They say van is done. Bad basic communication guys. More

Albert was awesome! ! He was super helpful and took care of all the issues . Thanks so much! ! He was super helpful and took care of all the issues . Thanks so much! More

Albert Masihi is always polite and friendly when I take my jeep to him. He always goes above and beyond when it comes to the needs of my vehicle. Always communicates with me and very professional. Thank yo my jeep to him. He always goes above and beyond when it comes to the needs of my vehicle. Always communicates with me and very professional. Thank you. More

I can’t say enough great things about Chase, the Assistant GSM. I originally received a truck through a broker deal that was presented to me as new, but it arrived with 1,509 miles and multiple ding Assistant GSM. I originally received a truck through a broker deal that was presented to me as new, but it arrived with 1,509 miles and multiple dings, dents, and scratches. Needless to say, I was extremely disappointed with the condition of the vehicle. The moment Chase became involved, he stepped up without hesitation and made everything right. He exchanged the truck and got me into a newer truck with a higher MSRP, while making the entire transaction smooth, comfortable, and stress-free. He listened to my concerns, treated me with respect, and never made me feel like I was being difficult for expecting a truly new vehicle. Chase’s professionalism, honesty, and commitment to customer satisfaction were exceptional. Instead of making excuses, he focused on finding a solution and went above and beyond to ensure I left completely satisfied. This is exactly how management should handle a difficult situation. I highly recommend Chase to anyone looking for someone who genuinely cares about his customers and stands behind the dealership. More

Wonderful & Fast Service. Hector (Jr.) always provides LAPD with professional service. the communication is fast and accurate. Hector (Jr.) always provides LAPD with professional service. the communication is fast and accurate. More

I just took the vehicle for service Done Benny is the best service advisor. ?? best service advisor. ?? More

They overcharged, ignored clear issues, treated me deceptively Worst dealership experience I’ve ever had deceptively Worst dealership experience I’ve ever had More