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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,337 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,337 reviews

December 07, 2021

I’m not sure how to spell his name but fasi was amazing. He’s perfect and also deserves a raise. My finance man not sure of his name but he got me in and out fast and lower my payments. He’s also amazing More

by Clairehunter0925
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fasi and not sure of finance man
Jan 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

December 07, 2021

Horrible service. Payman was our point of contact & we had a horrible experience with him. More

by Ella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Payman
Dec 15, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello Ella, We're disappointed to hear you had anything less than a 5-Star Customer Experience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

December 07, 2021

My quarters were stolen from my change in the car … about $4 but service was great More

by Fortiz89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Your review really makes our day! Thank you for your business and the kind words. Please let us know if there is anything else we can do to assist you. Have a great day!

December 07, 2021

Hector was super helpful and was able to compete my request at the time I requested. Thank you again for the great service!! More

by Joes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

December 07, 2021

Great service happy that I was promised my car at a certain time and was delivered sooner. Will definitely be back. Thank you More

by geo0120
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Armen
Jan 01, 2022 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

December 07, 2021

Great experience! Both sales rep and the manager were great! Easy financing process and was done with entire process of purchasing 2021 Ram within 3 hour More

by erica2008
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Robles, Omar Hernandez, Shayan Ghelichkani
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

December 07, 2021

More mechanics are needed at this location, too many overworked employees. Taking on too many cars and not enough time to evaluate the vehicles. Took 4 tries to finally be heard and finally have a mecha More

by Jr14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Klaumenzer
Dec 15, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We're disappointed to hear you had anything less than a 5-Star Customer Experience. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

December 06, 2021

Great experience purchasing a vehicle, and our salesperson was excellent! We also found that the finance experience was one of the best we’ve had when purchasing a car. More

by dembrauers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for trusting us with your business. Please let us know if there is anything else we can help with.

December 06, 2021

Amazing group. Took care of me and my fiancé quickly. Literally the best car buying experience I’ve ever had. Got great value for my trade in and fair price on the new car. Hospitality was great. Didn’t More

by rsancho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armenak Galstyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Del Rio, Rene Robles, Julio Rodriguez, Raed Malaeb, Omar Hernandez, Alex Klaumenzer, Shayan Ghelichkani
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

December 06, 2021

Matt was very professional and extremely helpful. Very happy with him. He was very patient and explained all features of the vehicle More

by HOMESBYJANNET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt. Was my sales person. I give him a 10
Dec 31, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

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