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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

Overview
Employees
Reviews
Vehicles
4.1
5,337 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,337 reviews

November 12, 2021

Anytime I bring in my car service, I am satisfied with the job. Great customer service More

by Clobrera10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Jr
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Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for your business and kind words. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

November 12, 2021

The service was quick and very good performance quality. I'm highly recommend this service department. More

by HAYUSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector - five stars
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Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

November 11, 2021

The service was great Payman was very helpful and my car was ready on time More

by nikij3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for your business and kind words. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

November 11, 2021

I'm not pleased. No contacted me regarding spots on my bumper that will not come off. More

by JSWEETI0220
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Alvarado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rene Robles, Omar Hernandez, Shayan Ghelichkani, David Flores
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Nov 19, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, Our goal is to ensure customers feel like we have put their experience above all else. We'd like to learn more details about what happened and who you spoke with. Please reach out to our general sales manager, Jonathan directly at 818-731-4893 when you find the time. Regards, Russell Westbrook CDJR

November 11, 2021

Benny disappeared. My problem was not fixed with the speaker. I was lied to. You had my car for 10 days. I called to reschedule and Hector never called me back. Terrible. More

by lindsaygoresahmadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Armenak Galstyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Del Rio, Alex Klaumenzer
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Nov 19, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Hello, We apologize for any inconvenience we may have caused. Our goal is to ensure customers feel like we have put their experience above all else. We'd like to look into your visit with us. Please reach out to our service director, Mike Astrayan, when you find the time. You can reach him at mikea@russellwestbrookcdjr.com or direct at 818.423.6255 Respectfully, Russell Westbrook CDJR

November 11, 2021

Hassan the Finance Manager and Ivan the Sales Rep were great! So helpful and patient! More

by bodayboe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan & Ivan
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Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Congrats on your new ride!! We really appreciate the kind review. Our goal is to ensure customers feel like they received a great deal with a 5-Star customer experience. Thank you for your business and have a wonderful day.

November 11, 2021

Wow! RWCDJR is amazing! Alan went above and beyond to get me the best deal More

by phen.ebinger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Karamalian,, Alex Klaumenzer
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Nov 11, 2021 -

phen.ebinger responded

What an amazing experience i had yesterday @RWCDJR!! I got hooked the F$&k up!! I had some payments left on my 2019 jeep and was looking into a new lease at some other dealerships.. only thing was because of the current market they could not take my old vehicle off my hands.. i went into RWCDJR to trade in my vehicle. That was it… instead we talked about getting me into a new jeep and they came up with an offer I COULD NOT REFUSE! Amazing experience!!

November 11, 2021

I was in and out and they set me up with an Uber home while my car was getting worked on More

by jarrenweaver2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector , Julio Rodriguez, Raed Malaeb, Mickel Sophoclis, Alex Klaumenzer
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Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're thrilled to hear you had a great experience with our team. Thank you for your business and kind words. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

November 10, 2021

Very helpful friendly and courteous staff. My service was performed well and everything was explained to me thoroughly! More

by Robert Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to let us know about your recent experience at Russell Westbrook CDJR. We really appreciate your business and support. Let us know if there is anything else we can help you with!

November 10, 2021

Manny was amazinggg. He went above and beyond for us. If I could give him 100/100, I would. Highly recommended to work directly with Manny. You won’t be disappointed. More

by blessed101090
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2021 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your business and the 5-Star review! We're thrilled to hear you had a great experience with our team. Please let us know if there is anything else we can assist you with. Thanks again and have a wonderful day!

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