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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,133 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,134 reviews
November 04, 2020
Car was returned unwashed and seemingly without any service having been carried out. Intdictor warning lights with still showing. Worst service experience with any manufacturer so far. service having been carried out. Intdictor warning lights with still showing. Worst service experience with any manufacturer so far. More
by Joel
Verified CustomerEmployees Worked With
Helpful November 04, 2020
Best in classBest in class Best in classBest in Best in class Best in class Best in class Best in class Best in class Best in class Best in class Best in class Best in class Best in class Best in class Best in class Best in class Best in class Best in class Best in class Best in class Best in class More
by JOELTEJEDA
November 03, 2020
They were very helpful and very quick to fix my car, even though they had a lot of costumers. The service was very decent and the price was very affordable. Great service! though they had a lot of costumers. The service was very decent and the price was very affordable. Great service! More
by emma aliano
Employees Worked With
November 02, 2020
Super easy to get my recalls taken care of, scheduled a quick appointment, dropped my jeep off and picked it up later the same day! Thank you Payman! quick appointment, dropped my jeep off and picked it up later the same day! Thank you Payman! More
by ARAKALAIDJIAN
November 02, 2020
They attempted to sell me new tires saying that those that I had were unfixable (two of them kept deflating). I ended up taking my vehicle to a tire shop and they charged me $20 to get the two nails out that I had were unfixable (two of them kept deflating). I ended up taking my vehicle to a tire shop and they charged me $20 to get the two nails out from my tires. Liars just wanted to take money. DO NOT COME HERE. More
by JP de los Rios
Employees Worked With
November 02, 2020
Worst experience ever! Unorganized , did give me all the key an remits to truck , I drove 2 hours to trade in my old truck , the lost my prequalified information! It was a joke key an remits to truck , I drove 2 hours to trade in my old truck , the lost my prequalified information! It was a joke More
by buckninjaoutdoors15
Employees Worked With
Jose
November 02, 2020
Very accommodating helpful and I finally hit the Jeep Grand Cherokee I’ve been wanting for some years now. Sales man Raman was amazing! Thx to u all. Grand Cherokee I’ve been wanting for some years now. Sales man Raman was amazing! Thx to u all. More
by JMATHEWSENT
Employees Worked With
Rodrigo Mancilla, Shayan Ghelichkani
November 01, 2020
Very happy with my experience easy friendly customer service my sales guy was Justine and he was amazing from Justine to the manager everyone was very helpful and over all the experience was good this service my sales guy was Justine and he was amazing from Justine to the manager everyone was very helpful and over all the experience was good this is my 3rd jeep and I’m going to stay with the jeep family for ever 🙏🥰 More
by MARINACHKA1984
Employees Worked With
Nate Saab
November 01, 2020
First time buyer and Alvaro is awesome! explains everything to detail and over all had a great experience !!! First time buyer and Alvaro is awesome! explains everything to detail and over all had a everything to detail and over all had a great experience !!! First time buyer and Alvaro is awesome! explains everything to detail and over all had a great experience !!! More
by David.gb2912
Employees Worked With
Alvaro Meza
