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Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

4.1
5,322 Reviews
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6110 Van Nuys Boulevard

Van Nuys, CA

91401

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Showing 5,322 reviews

September 30, 2023

Payman got my truck ready in no time and always helpful with any questions I have regarding maintenance or need it repairs for my Jeeps. I only take my Jeeps to Van Nuys Chrysler Dodge Jeep Ram, because More

by anthony91436
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman
Oct 02, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Anthony, we're delighted to know that Payman and Armen were able to assist you with your truck at Van Nuys Chrysler Dodge Jeep Ram. We appreciate the trust you place in us for all of your Jeep's needs!

September 22, 2023

Roger in the service dept. was great and very informative. I’ll be back next year. More

by gserraoaia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio
Sep 24, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

It's wonderful to see your five-star review of Roger and the Van Nuys Chrysler Dodge Jeep Ram service team! Thank you for stopping in, and we'll see you next year.

September 17, 2023

Dont care about his client after selling their car as bd the service department was bad More

by mariokp60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Mario, we never want our clients to feel abandoned after their purchase. Our team is committed to providing top-notch support throughout the buying process and after. I would be happy to assist you personally. Please give me a call at your convenience so that we can address your concerns. Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

September 14, 2023

It took an entire week to diagnose my car. I paid too much money for the diagnosis and rental fees not to have my vehicle fixed. The service center never returned my calls. More

by enterprisingmartel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I apologize for the inconvenience. It's our goal to provide efficient and responsive service, so it's disappointing that we didn't meet those expectations this time around. I'd like the opportunity to look into this further so as to avoid repeating this experience. If you're available, would you please get in touch with me directly at your earliest convenience? I appreciate your feedback and hope to speak with you soon. Thank you, Mike Asatryan - Director of Fixed Operations mikea@vannuyscdjr.com 818-423-6255

September 14, 2023

The costumer service I received from Rogelio for my oil change was really nice, he went above my expectations More

by yucatan818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio from service department
Sep 14, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're so glad to know that Rogelio exceeded your expectations during your oil change visit at Van Nuys Chrysler Dodge Jeep Ram. Thanks for the fantastic review!

September 12, 2023

Peyman was efficient and helpful during my service appointment. I was able to get my car back the following day More

by ARMINEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know that Peyman was able to assist you efficiently during your service appointment at Van Nuys Chrysler Dodge Jeep Ram. Thanks for the positive feedback and we hope to see you again soon!

September 11, 2023

Very kind upfront service. They let me know my options and provided pricing upfront. They let me know all the steps More

by lisaleo82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Lisa, we're glad to know you appreciated our stellar service at Van Nuys Chrysler Dodge Jeep Ram. Thanks for the positive review!

September 02, 2023

Took my 2015 Dart for recall work. I was told by Benny they would need to keep my car for a week to do the work. I said OK. Later that day Benny called me to let me know of an issue th More

by Sphynx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benny.
Sep 05, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're glad to know that Benny and our team at Van Nuys Chrysler Dodge Jeep Ram were able to provide you with efficient service for your Dart. We appreciate the feedback, especially about our communication - it's something we take pride in!

August 30, 2023

Great customer service. Aram went above and beyond. He is a very nice person and accommodating More

by lkamali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armen
Aug 30, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for your kind feedback! We are so glad to hear that Aram went above and beyond for you. He and the Van Nuys Chrysler Dodge Jeep Ram team appreciate your support!

August 30, 2023

Took my car in for an oil change. They were very professional and provided excellent service. More

by DAVID E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vahe
Aug 31, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

David, it was our pleasure to deliver 5-star service! Thanks for choosing Van Nuys Chrysler Dodge Jeep Ram for your oil change!

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