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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,334 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,334 reviews
August 30, 2023
Great customer service. Aram went above and beyond. He is a very nice person and accommodating Aram went above and beyond. He is a very nice person and accommodating More
by lkamali
Verified Customer
August 30, 2023
Took my car in for an oil change. They were very professional and provided excellent service. They were very professional and provided excellent service. More
by DAVID E
August 24, 2023
Waiting to get your car into service was way too long. When you have an appointment you should not be told that it can take day before they can look at your car. When you do get the problem of the car an When you have an appointment you should not be told that it can take day before they can look at your car. When you do get the problem of the car and too fix it you charge way toooooooo much . I was told it would be 4500 to fix the issue. I know that was crazy was charged 300 for something that could of charged 100 or free to tell me the issue. Went to my mechanic and was charged to fix the car for 2000. Big difference and I will not bring my car to you again. This was just ripping a customer off. More
by slegget
Employees Worked With
Juan Del Rio
August 24, 2023
Bought a used 2021 jeep gladiator. needed service before i could even take delivery. after 3 weeks i was going to return loan since i had not taken delivery yet. Josh told me he would needed service before i could even take delivery. after 3 weeks i was going to return loan since i had not taken delivery yet. Josh told me he would pay first payment to keep deal. two weeks later finaly took delivery. sent first payment recept to josh july 7th and he said he would cut check. contiune to august and still not recieved. last two weeks text messages are going unawnersed. do not belive what this sale men tells you. will now have to contact higher ups. More
by ehs750
Employees Worked With
August 20, 2023
This dealership is awful and the customer service is nonexistent the workers are incompetent with how they work I will never get another jeep vehicle again nonexistent the workers are incompetent with how they work I will never get another jeep vehicle again More
by mishka
Employees Worked With
Other Employees :
Junior , Juan Del Rio, Alex Klaumenzer
August 16, 2023
This was my second visit, and you guys continue to go above and beyond in providing excellent service. Great, consistent communication, and stellar customer service. In particular, ARMEN (who I've dealt above and beyond in providing excellent service. Great, consistent communication, and stellar customer service. In particular, ARMEN (who I've dealt with for both visits) is just great. Super, super helpful. Eager to be of help and takes the time to make sure the issues were handled. More
by chadfiveash
Employees Worked With
Armen Babudzyan, Service Advisor (5 STARS!)
August 15, 2023
Rogelio is great. He always keeps me informed and updated during my visits. I appreciate the professionalism of the staff. Thank you. He always keeps me informed and updated during my visits. I appreciate the professionalism of the staff. Thank you. More
by Nervis5
August 14, 2023
I would like to said that was a good service Good attitude Thanks for help us with the choices attitude Thanks for help us with the choices More
by Alba Salazar
August 13, 2023
Very happy with the service. Peyman was extremely professional and nice. Would love to come back again Peyman was extremely professional and nice. Would love to come back again More
by George
Employees Worked With
