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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,322 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,322 reviews
July 30, 2023
Scheduled an appointment well over a month in advance for a two hour job, and I had my jeep for three days, and everybody had excuses rather than getting it done and having solutions I would never ever ever a two hour job, and I had my jeep for three days, and everybody had excuses rather than getting it done and having solutions I would never ever ever take anything there again More
by mrshannonedmonds
Verified CustomerEmployees Worked With
They know who they are Eddie and service secretary
July 21, 2023
Very happy with their service department. Hector is my POC and he always makes sure to accommodate my needs to the best of his ability. They are definitely a busy dealership with constant, c Hector is my POC and he always makes sure to accommodate my needs to the best of his ability. They are definitely a busy dealership with constant, customer. I definitely recommend him. More
by omidfull
July 21, 2023
Eddie was great. Always tries to be helpful. We appreciate his efforts especially when things are so rxiensive. Always tries to be helpful. We appreciate his efforts especially when things are so rxiensive. More
by bsp
Employees Worked With
July 20, 2023
Good setup and easy to get an Uber back home. I was able to get the basic services performed and some investigation of a transmission issue. I wanted to get a second opinion so I did not proce I was able to get the basic services performed and some investigation of a transmission issue. I wanted to get a second opinion so I did not proceed on that, but was satisfied with the remaining work. More
by lindner0
Employees Worked With
Benny
July 20, 2023
Good service, great attention and clear explanation about the work that was going to be done to my car. the work that was going to be done to my car. More
by LEONELJHR
July 20, 2023
Long wait for repairs, didn’t clarify that the appointment was only to get in line to be diagnosed which would be 2-3 days. Once finally diagnoses rather than fix the initial problem, I was given appointment was only to get in line to be diagnosed which would be 2-3 days. Once finally diagnoses rather than fix the initial problem, I was given a list of maintenance the car needed rather than a root cause to my engine light being on. Other dealerships have first resolved or identified the root cause before given a list of add ons. Seemed it was backwards here More
by Jeep1992
Employees Worked With
Paymen
July 18, 2023
Do not buy a car from this dealer. Save yourself the hassle. There are a lot of honest dealerships out there. This dealership will rip you off make it sound like you’re getting Save yourself the hassle. There are a lot of honest dealerships out there. This dealership will rip you off make it sound like you’re getting great and then add a few unwanted charges. Go anywhere else More
by don
