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Van Nuys Chrysler Dodge Jeep Ram
Van Nuys, CA
5,322 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 AM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,322 reviews
Verified Customer
May 17, 2023
Dealership is great! Payman is amazing. My car was well taken care of and back to me well before the quoted time. Very impressed and much appreciated! Payman is amazing. My car was well taken care of and back to me well before the quoted time. Very impressed and much appreciated! More
by erks3213@gmail.com
Employees Worked With
Payman
May 16, 2023
Hector was helping me. He was very professional and very helpful I don’t remember his last name but he is the supervisor at the service department. He was very professional and very helpful I don’t remember his last name but he is the supervisor at the service department. More
by Helengrigorian
May 12, 2023
The service was top notch. Everything is so helpful specially Hassan and Jose. Will definitely recommend all my friends. I also found the car I wanted. Everything is so helpful specially Hassan and Jose. Will definitely recommend all my friends. I also found the car I wanted. More
by marcelllacausa
Employees Worked With
Rayan Saab
May 10, 2023
Worst service experience I’ve ever had. I don't remember the employee’s exact name, but he was awful. I told them I just needed my codes cleared due to an air suspension error. The servic I don't remember the employee’s exact name, but he was awful. I told them I just needed my codes cleared due to an air suspension error. The service guy did not even test the codes, he took a picture of the dash and told me that they could DIAGNOSE it in a week. Made me get a rental car for 7 days for no reason at all, because sure enough, once they cleared the codes the car had no issue. A 5 minute fix cost me $400 and a week to fix. Plus the guy is just plain rude, sits on his phone all day with airpods in, and knows 0 about cars. 0/10 experience, will never return. Go ANYWHERE else. More
by drakekemper@yahoo.com
Employees Worked With
May 06, 2023
I received my car back on Tuesday of this past week. My problem WAS NOT FIXED! Yet they charged $1300. Also, they chipped the paint on the front of my car My problem WAS NOT FIXED! Yet they charged $1300. Also, they chipped the paint on the front of my car More
by STEPHROSADO94
Employees Worked With
Eddie
May 05, 2023
The service was great, as always. Everything I needed done was done correctly, and in a timely matter. Everyone there was friendly and helpful. Everything I needed done was done correctly, and in a timely matter. Everyone there was friendly and helpful. More
by jacksongallant@gmail.com
Employees Worked With
Payman, Jr, and Vicente
