Van Nuys Chrysler Dodge Jeep Ram

Service was good. However, I had to wait 2.5 hours for an oil change and tire rotation?? Was told they don’t have appointments for oil changes, yet the appoint was ex However, I had to wait 2.5 hours for an oil change and tire rotation?? Was told they don’t have appointments for oil changes, yet the appoint was exactly for service needed, which was the oil change and tire rotation, so I was a bit confused! Also, as I was waiting at the dealer, I noticed my car parked for about 40 minutes. When I asked if it was ready, I was told they were just about to call me to let me know that it was. Therefore, I was probably sitting there for 40 minutes when my car was ready already! So I think they overbook and don’t have enough staff to work. More

Russel Westbrook Jeep dealership is outstanding. ARMEN and the rest of the staff are great. ARMEN and the rest of the staff are great. More

They called me 1 hours before they closed by leaving a voice message Saying “ hi this is Eddie your vehicle is ready bye” no letting me know they close in an hour So I waste time gas and money Not voice message Saying “ hi this is Eddie your vehicle is ready bye” no letting me know they close in an hour So I waste time gas and money Not the only problem I have with them. Everytime I go they xxxx something up. Or “check” it such as cabin filter which they haven’t changed regardless me paying it. If I were you I wouldn’t trust them with more than an oil change And I’m sure they only do it every other time More

It was very welcoming and very knowledgeable. Thank you for your service. yes, I will tell my family and friends about our business with your company. Thank you for your service. yes, I will tell my family and friends about our business with your company. More

After putting $2k into repairs for my car it still did not fix the problem and my car had been at the dealership for weeks. I ended up having to get a new car. Very disappointing. not fix the problem and my car had been at the dealership for weeks. I ended up having to get a new car. Very disappointing. More

My visit at Russell Westbrook CDJR was amazing. My sales guy was Zeman, and he, too, was amazing, very easy, and friendly to work with. Not only that, but this place gave me the BEST deal in spite My sales guy was Zeman, and he, too, was amazing, very easy, and friendly to work with. Not only that, but this place gave me the BEST deal in spite of my current score in which I was shocked about. I would definitely do business here again and refer a friend. If you're looking for your next ride, look no further. Thank you, Zeman and Russell Westbrook's family, for getting me approved. More

Very clean, very friendly staff. Fast service for being so busy. My Land Cruiser was in and out in no time. Roger was very welcoming and honest. Will be back again. Fast service for being so busy. My Land Cruiser was in and out in no time. Roger was very welcoming and honest. Will be back again. More

Nice people, clean, could use more snacks and coffee not just water. Has fine prices just water. Has fine prices More

Number one service on a customer‘s doing good job always car clean and washed. Thank you for everything. car clean and washed. Thank you for everything. More

Very helpful and thorough on meeting my needs when it came to purchasing a new vehicle. came to purchasing a new vehicle. More