Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Van Nuys Chrysler Dodge Jeep Ram

Van Nuys, CA

Overview
Employees
Reviews
Vehicles
4.0
5,325 Reviews
Contact Dealership
View Awards

6110 Van Nuys Boulevard

Van Nuys, CA

91401

Directions

By Type

Showing 5,325 reviews

January 05, 2023

Always bring my car here for service very helpful and honest on what I should do to take care of my car More

by luisagonzalez2529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Payman
Report | Print
Jan 06, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking the time to review Russell Westbrook Chrysler Dodge Jeep RAM! It really means a lot to hear that you’re happy. Take care!

January 04, 2023

I make sure to always come to van nuys Russell Westbrook CDJR for my car needs! Whether it’s comes to servicing or the multiple cars my family has gotten and sold to them now! Highly recommend! More

by Amanieter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie/vahe and Jad in the service department!, Raed Malaeb, Alex Klaumenzer, Rayan Saab
Report | Print
Jan 04, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

January 04, 2023

Poor customer service not care for the safety of the vehicle and they take long time to fix it. More

by Veronicardgz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rogelio
Report | Print
Jan 05, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

This is not the feedback we hope to see, and I am very sorry for any lack of customer service. I can assure you the safety of our guests is our priority, and it's concerning to read we left a different impression. I would like to speak with you directly to understand our mistakes better and how we can improve for you. Please reach out when you are free. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

Jan 05, 2023 -

Veronicardgz responded

My vehicle was hit wiled it was in your possession and till these day no one as response for this damage. I made the repot same day I picked up from the shop and NOTHING.

January 04, 2023

The A/C manager was polite , pleasant, professional, excellent follow up I hope that he keep on doing the good work VIKEN Momdjian More

by Viken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for choosing Russell Westbrook Chrysler Dodge Jeep RAM, Viken! We appreciate your five stars and business.

January 03, 2023

The staff and and everyone else that works there was really great with us i really appreciate the kindness More

by stephgarcia078
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We appreciate your support and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM!

January 03, 2023

Dealership did not provide transportation while vehicle was in for a manufacturer repair. Communication was not performed professionally either. More

by sickr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Asatryan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

I am sorry that you didn't receive the accommodating and communicative service we pride ourselves on. We appreciate your feedback and will use your comments to improve for our future guests. In the meantime, if there is anything else we can do for you, please give me a call. Thank you, Mike Astrayan - Director of Fixed Operations - mikea@russellwestbrookcdjr.com - (818) 423.6255

January 03, 2023

Rashan was great and helped us get the car we came there for. My mom loved her surprise gift and rashan went the extra mile by delivering the vehicle to our home with a bow on top to surprise my mom! An un More

by Tamisha waters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rashan
Report | Print
Jan 04, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Tamisha, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Rashan and the Russell Westbrook Chrysler Dodge Jeep RAM team. We are wishing your mom safe travels in her new vehicle, and we hope to see you back again down the road!

January 03, 2023

The easiest car buying experience I ever had. Efficient and made simple with home delivery saving a long round trip to collect the car. Thank you. More

by Anton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia, Erick and Selena
Report | Print
Jan 04, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Anton, thank you for the great review! We are so glad to hear that you had a successful purchase experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

January 02, 2023

Great service everyone was helpful,they had a truck that I wanted.and I was happy More

by Faguilar09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We appreciate your business and hope to see you back again at Russell Westbrook Chrysler Dodge Jeep RAM. Safe travels!

January 02, 2023

Service it's really good and very professional good team. Good job guys. Happy New Year More

by quintanillacarlos821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Russell Westbrook Chrysler Dodge Jeep RAM team. Drive safely, and we hope to see you back again down the road!

1
...
86
87
88
...
533