Van Nuys Chrysler Dodge Jeep Ram

Jr is the best! Always takes care of my cars on time! No complaints at all Always takes care of my cars on time! No complaints at all More

Everyone I encountered was working very quickly but they were all polite and courteous. Very professional. were all polite and courteous. Very professional. More

I purchased my 2021 challenger one year ago from the van nuys location. I basically got the deal that i wanted but only after plenty of back and forth with the salesmen, finance, and managers. This is typic nuys location. I basically got the deal that i wanted but only after plenty of back and forth with the salesmen, finance, and managers. This is typical for most dealerships but i did not appreciate the feeling of “okay you got your car, now get out” from the people working there. With that being said.. i just brought my car in a couple weeks ago (Jan. 21st) for routine maintenance and I got the same feeling from the maintenance department as well. When dropping off my car, I clearly mentioned the squealing noise coming from my brakes and asked if they could check them out. When i came back to pick up the car, I asked about it again and if they were able to fix it.. the man at the counter said “they were fine” and sent me on my way. The squealing noise was still there as if nothing had changed. At that point I didn’t even bother going back inside and saying something because both times i’ve visited this location, i’ve had the same feeling afterwards.. the feeling of “they don’t really want to help me, just get what you need and go”. More

They were friendly the prices are great and I will recommend for any one to go there recommend for any one to go there More

Very patient! ! Great service!! Our salesman was compassionate and the dealership really works with you to get you your dream car! ! Great service!! Our salesman was compassionate and the dealership really works with you to get you your dream car! More

Great experience. Staff is knowledgeable, extremely accommodating and courteous. That’s right- courteous. Very rare these days, unfortunately. I felt like I was at hom Staff is knowledgeable, extremely accommodating and courteous. That’s right- courteous. Very rare these days, unfortunately. I felt like I was at home and honestly will be back for future purchases alongside recommending friends and family. The vibe there was lit AF too. Love this place. More

They did something on my car there’s a noise under and wasn’t like that wasn’t like that More

Quick & easy service. Very friendly, advised me of open recalls & asked if there’s anything else I needed Very friendly, advised me of open recalls & asked if there’s anything else I needed More

While my 2022 Jeep was in for service 2 x’s for fuel injector issues Westbrook service department has been great to deal ! injector issues Westbrook service department has been great to deal ! More

I had to involve Jeep customer service for the service guys to start diagnosing my 2021 Jeep Wrangler Rubicon 4xe that has been on their service bay for one week.Without calling Jeep I would have to wait guys to start diagnosing my 2021 Jeep Wrangler Rubicon 4xe that has been on their service bay for one week.Without calling Jeep I would have to wait for another 2 weeks according to the service advisor who also did not perform the oil change after the repair was fixed.In addition I was charged an hourly labor due to a small relay box that they had to remove to repair the issue (electric mode is not working)Very bad experience. More