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Van Nuys Chrysler Dodge Jeep Ram - Service Center

Van Nuys, CA

4.1
2,661 Reviews
Call Service Center (855) 298-3373

2,661 Reviews of Van Nuys Chrysler Dodge Jeep Ram - Service Center

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April 14, 2024

Good response And good work. In timely manner. We were pleased and happy with the results More

by kambiz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted we could deliver an excellent experience! - Van Nuys Chrysler Dodge Jeep Ram Team

April 09, 2024

Armen is excellent Very courteous. Followed up appropriately. Checked in after I picked up Jeep. More

by brad.schenck
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armen
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Apr 10, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Brad, thanks for the shout-out to Armen from our Van Nuys Chrysler Dodge Jeep Ram team! We're glad to know you had a positive service experience. Have a good day!

April 05, 2024

Terrible unprofessional and don't like to speak to me when I would to speak to John More

by Hendo8137
Recommend Dealer
No
Employees Worked With
John and Jr
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Apr 11, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to see that you were not satisfied with your experience. I would really appreciate your feedback and, if you are willing, I would like to discuss your visit further. Would you consider getting in touch? Thank you, Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

April 05, 2024

I still haven't gotten a call about the loaner car and my car was just sitting there for 9 days not worked on More

by Hendo8137
Recommend Dealer
No
Employees Worked With
Jr from service and John general manager
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Apr 11, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to learn about your experience. It's certainly not our standard practice to leave a customer waiting for so long without updates or solutions. I'd like the opportunity to rectify this situation and discuss it further with you, if possible. Please reach out at your earliest convenience. Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

April 03, 2024

Waiting too long for vechicle to be finished. Two months. Payman kept me in the loop More

by bavakian@sbcglobal.net
Recommend Dealer
Yes
Employees Worked With
Payman
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Apr 03, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for being so patient throughout this process. We are glad that our team kept you in the loop and your vehicle has been completed. If there is anything else the Van Nuys Chrysler Dodge Jeep Ram team can do for you, please let us know.

March 26, 2024

Thank you for your service Thank you for your time Thank you for your advice More

by dawginu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
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Mar 26, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for taking a moment to leave Van Nuys Chrysler Dodge Jeep Ram this five-star review!

March 17, 2024

The service are very fast and the custmer representative is very helpful and accomodating. I will recommend this car dealership. Good job 👍🏻 More

by dhayzee23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback! We're glad to know you found our service at Van Nuys Chrysler Dodge Jeep Ram fast and accommodating. Your recommendation means a lot to us!

March 16, 2024

Extremely helpful above and “beyond” my expectations in my past experience there 20 years before !! I’m so glad I went in and all set ice personal made me feel like I was Special!!! More

by DRDAVIDGLICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of hat helped me
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Mar 18, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

David, we're delighted to know that our team at Van Nuys Chrysler Dodge Jeep Ram exceeded your expectations and made you feel special. Thanks for coming back after 20 years!

March 15, 2024

Fast and efficient … I don’t really need to use fifteen words… I ain’t that talkative More

by kevindockwb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 15, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

We are honored to receive your support, Kevin. Thank you! - Van Nuys Chrysler Dodge Jeep Ram Team

March 15, 2024

They have repaired my warrantee issues both times, and returned my truck on or before when promised. More

by jmschatz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2024 -

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for trusting the Van Nuys Chrysler Dodge Jeep Ram team to take care of your vehicle's repairs! Your five-star review means the world to us all. Until next time!

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