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Vanguard Volkswagen

Austin, TX

4.2
398 Reviews
At Vanguard Volkswagen, we’ve built our dealership around one simple idea: respect the customer’s time, intelligence, and expectations. Located in the heart of Texas, we serve drivers who want more than just a transaction—they want clarity, efficiency, and a team that actually follows through. Whether you’re purchasing a new Volkswagen, shopping our carefully selected pre-owned inventory, or servicing your vehicle, our focus is delivering a straightforward, professional experience from start to finish. We believe buying a car shouldn’t feel complicated or pressured. That’s why our team is trained to provide transparent information, real numbers, and a process that moves at your pace. No games, no confusion—just a clear path to the right vehicle for you. Our Service Department is a major reason customers continue to choose Vanguard Volkswagen. With factory-trained technicians, modern diagnostic equipment, and a commitment to doing the job right the first time, we make maintaining your vehicle simple and reliable. Many of our customers return again and again because they trust the consistency and efficiency we deliver. What truly sets us apart is our culture. We invest heavily in our people so they can deliver a higher level of service to you. That means better communication, faster response times, and a team that takes ownership of your experience—not just the sale. At Vanguard Volkswagen, we’re not focused on one-time transactions. We’re focused on long-term relationships, repeat business, and becoming the dealership you rely on for years to come. Experience the difference of a dealership that’s built with intention.
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6900 Burnet Rd

Austin, TX

78757

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Showing 398 reviews

August 18, 2026

Surprised they wanted to charge us $500 more for the car than the Fr Worth dealer quoted us. They did meet Ft Worth price even tho we drove to Austin to get the car More

by franktcc2020
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Name not losted
August 15, 2026

Thanks for getting me in a brand new car and the process was quick Johnny was my salesman More

by jshchaffin24
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Johnny
August 14, 2026

Fast, honest, and listened to my preferences. Simply the best experience I have had at a dealership. More

by DJ
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Recommend Dealer
Yes
Employees Worked With
Paul Berube
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2026

Had a great buying experience with Juan and Lorenzo. I was an out of town buyer and they made my purchase quick and simple. Definitely recommend. More

by ravenspilot
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Recommend Dealer
Yes
Employees Worked With
Juan Amaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorenzo
August 12, 2026

Customer service is stellar! I appreciate the care that they show their customers. Always a pleasure. More

by ericanicoler
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
William Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2026

I went to the shop for checking my car’s AC system, and I have got professional and timely service.Chris has won my trust for dealers and I will come back in case my car has problems in the future. Thank yo More

by Minghuali
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Chris
August 12, 2026

They were nice, but I did feel a little taken advantage of. I was without a car for extended period of time and I really didn’t comprehend how strong my credit was in this situation so I let those combinat More

by ohwowitsjason
Sales Price Transparency
Purchase Time
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Recommend Dealer
No
Employees Worked With
Enrique Zamora
3.0
This rating includes all reviews, with more weight given to recent reviews.
Raven Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramiro Ferriol
August 11, 2026

Had appointment for included services and recall items for my lease and completion took an excessive amount of time anyway with no services for alternative cars/ ride home. Poor communication about pickup More

by jenbucher2003
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Unknown
Aug 11, 2026 -

Vanguard Volkswagen responded

We’re sorry to hear that your recent service experience did not meet your expectations. We understand how frustrating it can be when a scheduled appointment takes longer than expected, especially when transportation and pickup arrangements are not communicated clearly. We also apologize for the confusion regarding after-hours pickup and for the interaction you experienced when retrieving your vehicle. That is not the level of service we want our customers to receive. We appreciate you bringing these concerns to our attention. We would like the opportunity to speak with you directly, better understand what happened, and work toward making this right. Please reach out to our management team at your convenience so we can assist you.

August 09, 2026

While my sales guy was pretty awesome, I ended up putting $5K down on a car that I only drove for 2 days because the check engine light came on, the turbo malfunction and the electronic throttle light came o More

by king_athenam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Johnny
August 08, 2026

The Absolute BEST service advisor ever is Jason Gardner! I've been going to him for years! 10 out of 10! (I'd go higher if I could!) More

by cjoldham20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Gardner
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