Vanguard Volkswagen

When I brought in an issue that needed diagnosing and investigation, they said, could have been a rock, and sent me home. I can’t seem to get lined up for a loaner and paid $25 for an uber to get my car investigation, they said, could have been a rock, and sent me home. I can’t seem to get lined up for a loaner and paid $25 for an uber to get my car back for the noise to come back within hours. Everyone was kind, but I was disappointed that my concern wasn’t taken seriously. More

I called them late on a Thursday afternoon and asked about a car I saw on their website. When they confirmed they had it in stock and asked when I wanted to see it for myself, I gave them about a 4 minu about a car I saw on their website. When they confirmed they had it in stock and asked when I wanted to see it for myself, I gave them about a 4 minute notice to prepare for my arrival and the experience went so well that I bought it and drove it home that same night. Jaden made sure that the 2024 Corolla I wanted to see was waiting for me despite the late notice and it was through his extremely transparent and fair negotiating that I was able to buy my first car since being widowed and leave feeling like I did business with a dealer that really empathized and considered my financial future when it came to the financing commitments required for me to own such a great car. I will literally never forget the experience. More

Jaden Kubiak was very knowledgeable, professional and personal. Overall a great person and great experience!! personal. Overall a great person and great experience!! More

Jaden Kubiak is very knowledgeable, professional and personable. Overall a great person and great experience!! personable. Overall a great person and great experience!! More

The building is nice. Everyone is very knowledgeable and eager to assist. Jaden made it a relatively smooth experience. Everyone is very knowledgeable and eager to assist. Jaden made it a relatively smooth experience. More

Very Friendly and professional staff. My past 3 cars I bought there. I Highly recommend them My past 3 cars I bought there. I Highly recommend them More

I've been working with William Cole at Vanguard for years, and every time I bring my car in, he provides outstanding service. He is always helpful, keeps me informed throughout the process, and gets me years, and every time I bring my car in, he provides outstanding service. He is always helpful, keeps me informed throughout the process, and gets me in and out as quickly as possible. His kindness and excellent communication make every visit a great experience. I truly appreciate the exceptional customer service he provides, and it's one of the main reasons I continue coming back. Thank you, William, for always going above and beyond! More

Chris Ewers always takes special care of our 2019 Atlas, my wife's car. He listens to our concerns. He is thorough working with the technicians and communicates their findings and resolutions. He is the my wife's car. He listens to our concerns. He is thorough working with the technicians and communicates their findings and resolutions. He is the reason we trust our family car with Vanguard. Additionally, on a previous occasion there was an issue with the steering rack and pinion which had to be redesigned then shipped. There was quite a bit of waiting but Chris was instrumental in getting us back into our vehicle and made the transition as tolerable as possible. He works with my family to get it done correctly. More

Reggie was kind and professional through our whole negotiation process. I will recommend and use him again for future purchases negotiation process. I will recommend and use him again for future purchases More