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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
1,121 Reviews
Call Service Center (954) 871-2630

1,121 Reviews of Vera Buick GMC - Service Center

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April 25, 2024

Conrado was the best Service Attendance that I ver have he always willing to asist and find a solution to the issues . I recommend him at Vera Cadillad . More

by YNRLEON
Recommend Dealer
Yes
Employees Worked With
Conrado Sercvixe
Report | Print
Apr 26, 2024 -

Vera Buick GMC responded

Thank you for choosing Vera Buick GMC. Your feedback and rating mean a lot to us. We're glad Conrado was able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

April 25, 2024

I am very happy with Vera Buick GMC. From buying a car or service on your car they treat you with respect. More

by teach4joyce
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Torres Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Vera Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

April 25, 2024

Personal there were super friendly. Vera had plenty of cars and trucks to choose from, and the building and facilities were super clean. More

by bras2314
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moises Ceballos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Vera Buick GMC responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Buick GMC, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

April 23, 2024

Excellent customer service, very professional staff. I’m very pleased with the service. I highly recommend Vera Buick. More

by lmaribona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Maintenance dept
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Apr 23, 2024 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

April 23, 2024

Eric was very helpful and provided great Seville. Provided a loaner vehicle to assist with the inconvenience of having my vehicle in the shop. More

by fazal917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Apr 23, 2024 -

Vera Buick GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Eric here at Vera Buick GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

April 23, 2024

Had a wonderful experience. Our salesman was very knowledgeable and helpful with all of our concerns. More

by mannynab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Valdes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Vera Buick GMC responded

Thank you so much for your kind words, Manny, and for taking the time to leave us this wonderful feedback! Experience The Vera Difference Gustavo Rodriguez Service Director

April 20, 2024

Great service and friendly atmosphere. Always a pleasure to visit when it's time for serving. More

by sawyersemail2004
Recommend Dealer
Yes
Employees Worked With
Mike Hernandez
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Apr 22, 2024 -

Vera Buick GMC responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

April 20, 2024

Was given a price for correcting an engine overheat condition. Problem was not corrected after paying $ 2,000.00 plus and 6 days in shop. Car towed back to your facility. More

by Andersen, Flemming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Giovanni Rubio
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Apr 22, 2024 -

Vera Buick GMC responded

Flemming, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gustavo Rodriguez Service Director

April 18, 2024

I brought my truck in for service that was due. From the moment I got there the service advisor, Mikell, was courteous and immediately cane to greet me. I told what I needed done on my truck and More

by LUISCERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikell
Report | Print
Apr 18, 2024 -

Vera Buick GMC responded

Luis, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mikell and our team, and we look forward to working with you again. Experience The Vera Difference Gustavo Rodriguez Service Director

April 18, 2024

They were very detailed and professional when I arrived and told me exactly what I needed to have done. More

by MICHAELCAREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crato, Michael
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Apr 19, 2024 -

Vera Buick GMC responded

Thanks, Michael, for sharing about your experience with Vera Buick GMC. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

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