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Vera Buick GMC - Service Center

Pembroke Pines, FL

4.8
877 Reviews

877 Reviews of Vera Buick GMC - Service Center

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May 21, 2021

Service Representative Mikell was knowledgeable, polite and specific about what to expect and the length of time it is expected to take. Rate excellent service More

by .
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mikell Service Representative
May 20, 2021

Good Service, easy to make appointments, Ivette was very kind, answered all my questions, I am very happy servicing my car in this place and will continue coming here.. More

by norma_cepeda2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivette
May 20, 2021

From start to finish it was a pleasant experience. Chris Alejo, Alejandro, Daniel F. my salesman, Ericka in Rentals, and the valet gentleman (can’t remember his name) all handled everything very well. I wou More

by CFORD19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Alejo in service , Daniel Fratianni
May 20, 2021

I have to say Gio and Gus from service have out done themselves. Great services. Every time I call for a question or issue it gets resolved. More

by rhernandez030
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore
May 20, 2021

Excellent service! Quick service! Makes you feel like you’re one of the team💯💯 he listens to what you have to say, and they will keep searching until they find the problem 👍&#127 More

by GREGJACKSON305
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Caballero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hodari Bazemore, Jason Back
May 19, 2021

Giovanni was very helpful.He took his time to help us choose an extended warranty on our vehicle.Vera could use more employees like Giovanni. Thanks Tom More

by TOMETUNES52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Giovanni Rubio
May 19, 2021

Mike made it very easy to get oil change/tire rotation at the service department. Greeted immediately, explained procedure, showed me the lounge, and one hour later my car was ready. Great job! More

by WILCOXSUE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only worked with Mike in the service department!!!
May 19, 2021

Alejandro Medina is the service advisor that took care of the service of my car with a friendly smile and with such great courtesy as always I enjoyed the experience thank you More

by RSCHWINDEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

RSCHWINDEMAN responded

Friendly and great service with the service consultant Alejandro Medina

May 16, 2021

Best Dealership by far! Very friendly, passionate, professional staff. Jean Raymond and Karen Englert are why I purchase and service my vehicles at Vera. Can’t say enough about Vera Cadillac, Buick, More

by Jackiefahey36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Cobos-Vera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Rodriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Riley Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Englert, Andy Russell
May 16, 2021

One may purchase 1 car but over the years may visit the service department several times. I rate a dealership by the service department that is why I purchased my vehicle from Vera. More

by JESMOCHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karene in the service department is a valuable employee.
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