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Vera Cadillac

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.8
3,626 Reviews
Welcome to VERA Cadillac Buick GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference. The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
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300 South University Drive

Pembroke Pines, FL

33025

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Showing 3,626 reviews

March 15, 2023

Agent was polite and thorough and detailed. He provided service with a smile awesome work More

by MESTY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Mar 16, 2023 -

Vera Cadillac responded

Thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Gustavo Rodriguez Service Director

March 15, 2023

excellent service and communication. Also did a great job of picking up and delivering rental More

by jon
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
conrad
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Mar 16, 2023 -

Vera Cadillac responded

Thanks, Jon, for sharing your thoughts about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

March 15, 2023

I love this dealership I’ll keep returning for all my vehicles in the future More

by scott680
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabino Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Vasquez
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Mar 16, 2023 -

Vera Cadillac responded

Scott, thank you for choosing Vera Cadillac. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Experience The Vera Difference Jorge Morales General Sales Manager

Mar 16, 2023 -

scott680 responded

You’re very welcome

March 14, 2023

Great place to bring your vehicle for any services, Great staff ready to help you out More

by MiamiLow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 15, 2023 -

Vera Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Experience The Vera Difference Gustavo Rodriguez Service Director

March 14, 2023

Alejandro was amazing , thank you so much for checking up on us. Will be back soon More

by Classysammy_cl22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro
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Mar 15, 2023 -

Vera Cadillac responded

Thank you for taking the time to leave us a five-star rating. It's great to hear that Alejandro was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Vera Cadillac! Experience The Vera Difference Gustavo Rodriguez Service Director

March 13, 2023

Good fast and trusting service and very nice employees and very nice working place and clean More

by KEVINLEE7125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2023 -

Vera Cadillac responded

It has been a pleasure serving you, Kevin. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Vera Cadillac, we look forward to having you as a valued customer for many years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

March 12, 2023

Alejandro was my service advisor and he was excellent! ! He was professional and accommodated my need for a loaner vehicle! He called me as soon as my vehicle was done. More

by tracys66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro- service
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Mar 12, 2023 -

Vera Cadillac responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alejandro met your expectations. Thank you again for choosing Vera Cadillac, we look forward to having you as one of our valued customers for many more years to come! Experience The Vera Difference Gustavo Rodriguez Service Director

March 11, 2023

Vera dealer/Service dept is top tier. I love my dealer, they all go above and beyond without ever needing to ask. Customer satisfaction is their top priority and I’m always treated like r More

by fbustos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN MONTOYA, valet driver
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Mar 12, 2023 -

Vera Cadillac responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Vera Cadillac to be a positive one. Please don't hesitate to reach out if you need anything else. Experience The Vera Difference Gustavo Rodriguez Service Director

March 11, 2023

Thanks to Conrad Hernandez, super friendly and very good service, whenever I'm there he treats me very professionally thank you very much More

by ELSAEROBINSON
Recommend Dealer
Yes
Employees Worked With
Conrad Hernandez
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Mar 12, 2023 -

Vera Cadillac responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Elsa, and it's great to hear about your excellent experience here at Vera Cadillac. Experience The Vera Difference Gustavo Rodriguez Service Director

March 10, 2023

They serviced my cadillac xt4 at 5000 miles. Good job, was completed on time and cleaned inside and out. Can't ask for more than that ! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Mar 12, 2023 -

Vera Cadillac responded

Thanks for sharing about your experience with Vera Cadillac. We appreciate your business and hope to see you again soon! Experience The Vera Difference Gustavo Rodriguez Service Director

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